robinp Posted February 28, 2019 Share Posted February 28, 2019 I've installed the most recent Beta update and I'm getting A LOT of beach balling and saving a document is taking several minutes. Opening the resource manager took a minute or so. I've not had problems like this before so I think it is likely to be something to do with the most recent beta. Link to comment Share on other sites More sharing options...
robinp Posted February 28, 2019 Author Share Posted February 28, 2019 File is about 550MB. It took around 20 minutes to save to a network share. During this time, my machine was very noticeably slower navigating to other network directories etc. I have now tried saving it to my desktop and it is quite a bit quicker but still very slow for a 550MB file. Still taking around a minute (on 2018 MacBook Pro so with a very fast internal SSD) Link to comment Share on other sites More sharing options...
robinp Posted February 28, 2019 Author Share Posted February 28, 2019 Having tried restarting the MacBook Pro, things seem much better again. I would say though, that I hadn't restarted following installation of the current beta. Link to comment Share on other sites More sharing options...
robinp Posted February 28, 2019 Author Share Posted February 28, 2019 After a while, the performance is dropping again. Something as simple as deleting a text box has a lag of a couple of seconds. This definitely appears to be a new problem with this latest version (although I am not sure whether I used the previous version or not). Link to comment Share on other sites More sharing options...
robinp Posted February 28, 2019 Author Share Posted February 28, 2019 Counting in minutes the time it takes to load the resource manager. It is really very painful. @MEB @Chris_K Link to comment Share on other sites More sharing options...
Staff Jon P Posted March 1, 2019 Staff Share Posted March 1, 2019 Hi robinp, I assume this slow behaviour is not present on a new document? If so are you able to upload the document here Thanks Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
robinp Posted March 1, 2019 Author Share Posted March 1, 2019 1 minute ago, Jon P said: Hi robinp, I assume this slow behaviour is not present on a new document? If so are you able to upload the document here Thanks Hi I haven't tried with a new document but my colleague was complaining about it being quite slow on a much smaller new document. I can test. I'll upload the document now. Please delete it once you've tested. It is not for publishing publicly. Robin Link to comment Share on other sites More sharing options...
Staff Jon P Posted March 1, 2019 Staff Share Posted March 1, 2019 Hi Robinp, Thanks for the document, interacting with it seems fine on my end and a save to desktop took less than 10 seconds, I'll test it on some different systems and see if I can reproduce the slow behaviour. It's a bit hopeful, but it might be worth resetting the app (you will lose any user settings) by holding down control whilst running it up and seeing if that improves performance at all. What are the specs of your Mac? Thanks Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
robinp Posted March 1, 2019 Author Share Posted March 1, 2019 Just now, Jon P said: Hi Robinp, Thanks for the document, interacting with it seems fine on my end and a save to desktop took less than 10 seconds, I'll test it on some different systems and see if I can reproduce the slow behaviour. It's a bit hopeful, but it might be worth resetting the app (you will lose any user settings) by holding down control whilst running it up and seeing if that improves performance at all. What are the specs of your Mac? Thanks Hi I've only just reinstalled it after having my Mac replaced by Apple so . It is a 2018 MacBook Pro 13 quad core. It's a pretty decent little machine. I am saving to a NAS server, but this hasn't been a problem before. Saying that, I've just opened the file and saved and it has done it in less than 30 seconds. Maybe whatever was causing the problems is intermittent. I had got to the point where it was taking around 30 minutes yesterday evening. Robin Link to comment Share on other sites More sharing options...
cubesquareredux Posted March 2, 2019 Share Posted March 2, 2019 Sorry to hear about your difficulty, robinp. On a Mac running 10.13.6 I don't seem to have the same difficulty. Good luck to you. On 3/1/2019 at 5:31 AM, Jon P said: resetting the app (you will lose any user settings) by holding down control whilst running it up I have a question: Do you know which file should be backed up so that one can restore user settings easily? Or is there a better way of doing this? Using macOS 10.13.6 and Publisher 1.9.3 Link to comment Share on other sites More sharing options...
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