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andriko

[By Design] Desinger won't close with normal Exit

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Hi first time posting here.

Running Designer on Windows 10. I can only close Designer via Taskmanager. 
I did delete my one created Asset folder by error, but not a problem at all as I exported it right after creation.
I now have only the IOS-10 in the assets. (is this all when Designer is new and fresh?)

Attached you see the message I get when I try to close via Menu-Exit or the X on the top right side.

However, I have nothing else clicked to open and even if I wait for more than 1 hour nothing has changed. Even when I open Designer and closing it after some minutes without having opened a document this what I get. 
I de-installed the program - restarted Desktop - installed new but still the same closing error. 
Any idea what else I can do? 

image.png.c9488f0b55ce10e808e68bdd3338b372.png

 

thanks for any help.

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Hi @andriko,

Welcome to the forums. 

With Designer closed, please navigate to

%AppData%\Affinity\Designer\1.0\temp

and delete any files from this folder. After this, it should be fine :)

Thanks,

Gabe. 

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1 minute ago, GabrielM said:

With Designer closed, please navigate to


%AppData%\Affinity\Photo\1.0\temp

 and delete any files from this folder. After this, it should be fine :)

For Designer, deleting any files from the folder at

%AppData%\Affinity\Designer\1.0\temp

will probably yield better results! ;)


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.3.481 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.3.155 • Designer for iPad 1.7.3.1 • iOS 12.4.1 (iPad Air 2)

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