CarolRobertson Posted February 22, 2019 Posted February 22, 2019 I purchased both Photo and Designer at the same time. Each time I try to get into Photo, it wants me to purchase it. I can't seem to get past that. What do I do now? Quote
R C-R Posted February 23, 2019 Posted February 23, 2019 Which store did you purchase them from? Are you a Mac or Windows user? Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
CarolRobertson Posted February 23, 2019 Author Posted February 23, 2019 Bought it online from Serif on Affinity Store. Windows version (Product key removed by moderator) Quote
Staff Lee D Posted February 23, 2019 Staff Posted February 23, 2019 During the installation of Affinity Photo did you enter the product key you received and stored in your Affinity Store account? If you had the trial version installed, it requires the key to be entered to unlock. Quote
Johanna Johnson Posted March 28, 2020 Posted March 28, 2020 I purchased AFFINITY PUBLISHER on the net using Pay Pal, it won't let me access or open the program without a product key. Where do I find that? Quote
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