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Affinity designer keeps crashing


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Hello 

I have been using Affinity Designer on an iPad Pro (12.9 2018) since November 2018 but at the start of February the app keeps crashing every time I copy and paste items. Is there anything that I can do to stop this happening?

Many thanks 

Warren

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Are you using symbols? There is a known bug where copy/paste symbols causes crash.

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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The developers will probably find it helpful to see the reports which are generated when these crashes occur. You can find them by launching the Settings app, going to ‘Privacy > Analytics > Analytics Data’ and looking for filenames of the form 'Designer iPad-YYYY-MM-DD-hhmmss.ips’ (where ‘YYYY-MM-DD’ is a datestamp and ‘hhmmss’ is a timestamp).

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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Thanks Alfred I’ve done that! I really don’t know what to do next over the last few days I saved all my work, deleted and reinstalled the App then tried different ways to try and complete my artwork but it is no good. The App just keeps crashing and I can’t finish my extremely important work and it is beyond frustrating. If this can’t be fixed in the next few days I’ll have to purchase a more reliable App that will let me do what I need.

This App has amazing potential but it’s crashing.

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@Dixey44 post a query in the bugs thread to get mods attention. :)

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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