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Problem setting up Affinity photo


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I am unable to set up Affinity Photo it says set up failed I sent files to your dropbox I am running a 64bit windows 10 computer. Please help.

                                                  Kind regards,

                                                                           Iain

SetupUI.log

Setup.log

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Hi iainmcwhirter-morrison and Welcome to the Forums,

Have you restarted the PC and tried running the setup as Administrator?  If run the setup as administrator just go to your Downloads Folder after restarting the PC and you'll see the Affinity Photo setup file.  Now just right click on this and select Run As Administrator.

We have seen a few log files that are the same as yours and doing the above resolved the install issue :) 

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Hi, 

        Thanks for the heads up on this what I did was check the state of my window and I found a problem in not being able to auto install updates I fixed this and magic it is sorted.

 

                  Many thanks,

                                           Iain

 

 

 

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