quantz Posted February 20, 2019 Share Posted February 20, 2019 Good afternoon, Can anyone help me. I want to insert a border effect round my photos. But there must something chanced but I don't know when or what. I know I have to open "effect" (see screenshot). But it won't open and in the past it did, why? Maarten Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 20, 2019 Staff Share Posted February 20, 2019 Hi quartz, The Adjustments panel sections you are showing in your screenshot only expands when there's a document opened - it needs it to generate the thumbnails for the adjustments. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
quantz Posted February 20, 2019 Author Share Posted February 20, 2019 Can you be more specific. I see my photo in Affinety but I can't open effects. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 20, 2019 Staff Share Posted February 20, 2019 Hi quantz, I was editing my previous post to add that info when you replied. To see/change to the Effects panel click on it's label (name). Isn't it opening for you if you click over the Effects word/label? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
quantz Posted February 20, 2019 Author Share Posted February 20, 2019 Nope that's the problem. I can open adjustments and do everything with my photo but I can't open the other 4 tabs. Isn't that strange? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 20, 2019 Staff Share Posted February 20, 2019 Yes, it shouldn't happen. Please press and hold ⌃(ctrl) while launching the application until a Clear User Data dialog appears. Keep the first three checkboxes ticked and press Clear. This should fix the issue. Let us know if not. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
quantz Posted February 20, 2019 Author Share Posted February 20, 2019 You mean press ctrl-effects and then the a Claer User Data dialog appears? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 20, 2019 Staff Share Posted February 20, 2019 No, I meant when launching the application. First close it, then press and hold the ⌃(ctrl) key and start the application again until a Clear User Data dialog appears. Keep the first three checkboxes ticked in that dialog and press Clear. This should fix the issue. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
quantz Posted February 20, 2019 Author Share Posted February 20, 2019 No, I tried it twice and then opened a random photo but I still can't open the other 4 tabs. Quote Link to comment Share on other sites More sharing options...
Pšenda Posted February 21, 2019 Share Posted February 21, 2019 Try undock - click on tab (Adjustments, Effects,... ), and drag to canvas. Optionally hide/show through the menu (View, Studio, ...). Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
quantz Posted February 21, 2019 Author Share Posted February 21, 2019 Your first option, drag to.....doesn't work. If I try the second option, view/studio.......the effects works but then the adjustment and the other 3 tabs don't work. Quote Link to comment Share on other sites More sharing options...
R C-R Posted February 21, 2019 Share Posted February 21, 2019 It probably won't help, but have you tried Reset Studio from the View > Studio submenu? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
quantz Posted February 21, 2019 Author Share Posted February 21, 2019 I tried it again and Indeed it doesn't work Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 21, 2019 Staff Share Posted February 21, 2019 Hi quantz, How are you clicking the Effect tab? Are you using a mouse, a pen/tablet or a trackpad? Do you have any (third-party) menu utilities running that may interfere with mouse-clicks? Also what OS and Affinity Photo version are you running? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
quantz Posted February 21, 2019 Author Share Posted February 21, 2019 I am using an MacBook Pro (Retina, 15-inch, Late 2013) and always use a touchpad. Of course I installed the latest version of macOs Mojave (Version 10.14.3) and the latest version Affinety Photo (version 1.6.7). Quote Link to comment Share on other sites More sharing options...
carl123 Posted February 21, 2019 Share Posted February 21, 2019 See if this post (and solution) from GabrielM also works for your problem or nothttps://forum.affinity.serif.com/index.php?/topic/79459-crop-tool-frozen/&tab=comments#comment-417914 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Staff MEB Posted February 21, 2019 Staff Share Posted February 21, 2019 Hi quantz,Do you have any (third-party) menu utilities running that may interfere with mouse-clicks/taps? Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
quantz Posted February 21, 2019 Author Share Posted February 21, 2019 In the previous post someone asked me to undock the studio so I did. I made a gif (see attachment) and discovered that after undocking the studio is working. Is this a bug? Bug Affinity.mp4 Quote Link to comment Share on other sites More sharing options...
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