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Ray C

PDF opens as blank page

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Strange. What image type was placed? Is the image OCR'ed from a print? Used obviously JPXDecode. A PDF preflight showed, that the compression of the image is forbidden for PDF/X-1a or PDF/X-3. Inside Acrobat Pro I converted the image to sRGB and saved the file. Now I am able to place or open it.

EDIT: Publisher has problems with the compression of the images. With pdfToolbox I changed the compression to JPEG-Compression (DCTDecode) and opening or placing wasn't a problem anymore.

Edited by Joachim_L
Another test run

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Just a hint: You can easily "repair" these PDF by opening and saving them with IrfanView. I just ran a test and it worked. To minimize the extra work you can make a batch to convert them all at once.

Edit: You can use IrfanView as well to convert to various formats. Never had problems with this tool.

Edited by Joachim_L
Added information

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Joachim.  I didn't have IrfranView installed, and have never used it much in the past; but I did install it today and . . .
1. It opened up the 10 page pdf file realy quickly. This could be the fastest pdf viewer I have.
2. I quickly and easily re-saved the file, which then opened in Publisher.
Nice fix. Reminds me of the work-arounds we used to do at work.
Thanks

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Joachim.  I also re-saved the original pdf file using my PDF-XChange viewer, and the resultant file also opened right up in Publisher.
So, I've learned a thing or two here.

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We have made fixes/improvements to this area (PDF's not opening images) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below.

The latest beta builds are downloadable from links at the top of each of these beta forum posts.

These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version.

Once these programs have been through a full beta process the change will be released in a future free 1.8.0 update/patch to all customers.


Patrick Connor
Serif Europe Ltd

Latest releases on each platform 

 

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