kgbearcat Posted February 18, 2019 Share Posted February 18, 2019 Since the update a few days ago the file I had open last, when opening, causes the app to crash/disappear. I can open other files fine. I even downloaded a prior version of this file from a month ago and still causes the beta to crash. I have plenty of space on my drive, haven't installed any new fonts, have most recent version of High Sierra. I would like to upload the file for you to look at and the crash report, but I can't find where that crash file is. The file is about 60MB, so too large to load here. Link to comment Share on other sites More sharing options...
kgbearcat Posted February 18, 2019 Author Share Posted February 18, 2019 I did clear the cache, using the control when the app opens and that didn't help. I restored the prior version and the file in question opens without an issue. The version restored is 1.7.0.227 Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 18, 2019 Staff Share Posted February 18, 2019 Hi kgbearcat, If you can upload the file here https://www.dropbox.com/request/xtJ6amZwHAuLws1jwzhe i'll have a look. Thanks Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
kgbearcat Posted February 18, 2019 Author Share Posted February 18, 2019 I am assuming you associate the link to this issue. If not, the file is Driver Based Planning - Financial Services(crash on newest version).afpub. File uploaded successfully. Thanks for all the great work. I have used photo and designer since day one and love them. I have been waiting for publisher for ever, so excited for the progress and glad I can help. Link to comment Share on other sites More sharing options...
Meztli Posted February 25, 2019 Share Posted February 25, 2019 Hi, @Jon P I have the same problem. Affinity crashes every time I open a file that used to work fine in other versions. I already tried on 2 computers. Can you give me a link to upload such file? Thanks Link to comment Share on other sites More sharing options...
kgbearcat Posted February 26, 2019 Author Share Posted February 26, 2019 For what it is worth, the patch releases tonight seems to have fixed my problem. The file that didn’t work will open in this most recent release. Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 26, 2019 Staff Share Posted February 26, 2019 @Meztli Upload your file here https://www.dropbox.com/request/ZQF2uQNlgbknDUBEUa2Y and i'll take a look @kgbearcat That's good to hear, i fear it might be a red herring though, if you turn on guides with your file open does the program then crash? Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
kgbearcat Posted February 26, 2019 Author Share Posted February 26, 2019 It does NOT crash when they are on. Link to comment Share on other sites More sharing options...
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