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According to the Affinity Store, "when you launch your product, you’ll be prompted to download the latest update if available. On clicking Download you will be directed to a web page that will offer you the latest Windows release for your Affinity product."

I've had Affinity Designer since December 2017 and have not been prompted to download any updates. The version I currently have is 1.65.123. Can somebody tell me is there been updates since then? (I'm getting numerous crashes so I'm thinking that it has to do with not having the latest version.) If so, is there a link to get the updates?

TIA 

Affinity Crash.jpg

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See:

Quote

Product Name       | Platform         | Purchase Store  | Version        | Trial       | Current Beta
====================|==================|=================|================|=============|==============
 Affinity Designer  | Windows 7, 8, 10 | Affinity Store  | 1.6.5.135      | 1.6.5.135   | 1.7.0.206
 Affinity Designer  | Windows 10       | Microsoft Store | 1.6.5.123      | (as above)  | 1.7.0.206

 


☛ Affinity Designer 1.7.1 ◆ Affinity Photo 1.7.1 ◆ OSX El Capitan

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Thank you! So, I have Windows 10. According to the chart, I should have had updates. Am I reading the chart correctly-I need to go to the Microsoft store to get the updates? Do you know if I’ll need any info (like my product code, etc.) to get an update at the Microsoft store? 

Thanks for your help.

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It depends on where you purchased your copy.

If you purchased from the MS Store, then it would auto-update, I believe.

If you purchased from the Affinity Store, the program would notify you of the availability of an update, but only if Serif has put the newer version on "auto-update" status. As 1.6.5.135 is functionally identical to 1.6.5.123, Serif did not do that for 1.6.5.135. You're free to visit the Store and download it if you want, but .135 should function the same as .123 for you, so there's no strong reason to upgrade that I know of.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.2.458 Beta

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Hi @Esmer Wear,

Welcome to the forums. 

That error message is usually caused by a bad graphics card driver. Try this:

  • Download the latest drivers from the manufacturer's website
  • Uninstall the current graphics drivers
  • Reboot
  • Install the latest drivers
  • Reboot

We have not notified anybody about the 1.6.5.135, as it is the same version. It's just a slightly different installer, but the software is exactly the same. 

Thanks,

Gabe. 

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