DarkClown Posted February 16, 2019 Share Posted February 16, 2019 (edited) Latest Beta 243: When dragging and dropping an external jpg from the explorer into an open document in AP the program crashes reproducable without any error message (no recovery file as well). Timo Edited February 16, 2019 by DarkClown Corrected a typo in the beta version number Chris B 1 i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
walt.farrell Posted February 16, 2019 Share Posted February 16, 2019 26 minutes ago, DarkClown said: Latest Beta 234: When dragging and dropping an external jpg from the explorer into an open document in AP the program crashes reproducable without any error message (no recovery file as well). Timo .234 is not the latest. After that there were .240 and now .243. My signature has the link for the latest one. Edit: Though, perhaps that was just a typo in your post DarkClown 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
DarkClown Posted February 16, 2019 Author Share Posted February 16, 2019 4 minutes ago, walt.farrell said: .234 is not the latest. After that there were .240 and now .243. My signature has the link for the latest one. Edit: Though, perhaps that was just a typo in your post Sorry, my mistake. It was just a typo. I am testing the latest version .243! i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
walt.farrell Posted February 16, 2019 Share Posted February 16, 2019 OK. I cannot confirm your problem. I've just dragged a couple of .jpg files from Explorer onto an open document in Photo .243 with no problems. It may be something specific to your open document? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Uwe367 Posted February 16, 2019 Share Posted February 16, 2019 I can´t confirm too. Drag and Drop like you do it works well. Perhaps a problem with Win 7? Walt and i are using Win 10.... Have a nice day. Ich wünsche einen schönen Tag. Link to comment Share on other sites More sharing options...
DarkClown Posted February 16, 2019 Author Share Posted February 16, 2019 I cross-checked again ... and indeed it does not crash with every picture. The problem seems to be related to the picture I drag onto the already open picture ... does not seem to have problems with other programs - but gets AP to crash ... I attached it here so you or a moderator may test it yourself 20190204_162641.zip i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
Uwe367 Posted February 16, 2019 Share Posted February 16, 2019 1 minute ago, DarkClown said: I cross-checked again ... and indeed it does not crash with every picture. The problem seems to be related to the picture I drag onto the already open picture ... does not seem to have problems with other programs - but gets AP to crash ... I attached it here so you or a moderator may test it yourself 20190204_162641.zip Yes. with tihs image AP crashes without any message. It closes by itself if you drop it to a document. But why.... i don´t know. Have a nice day. Ich wünsche einen schönen Tag. Link to comment Share on other sites More sharing options...
DarkClown Posted February 16, 2019 Author Share Posted February 16, 2019 Thx for confirming! i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
Uwe367 Posted February 16, 2019 Share Posted February 16, 2019 Hm...Thats weird. I opend it also in the current stable Version of AP (1.6.5.123) which don´t crashes when i open it and then i only exported it as .jpg without editing. With the new created file AP Beta don´t crash. Have a nice day. Ich wünsche einen schönen Tag. Link to comment Share on other sites More sharing options...
HVDB Photography Posted February 16, 2019 Share Posted February 16, 2019 Indeed, even when you right click on it and choose open with ... strange!! Affinity Photo 2.3.1 Laptop MSI Prestige PS42 Windows 11 Home 23H2 (Build 22631.3007) - Intel(R) Core(TM) i7-8565U CPU @ 1.80GHz 2.00 GHz - RAM 16,0 GB Link to comment Share on other sites More sharing options...
Ron P. Posted February 16, 2019 Share Posted February 16, 2019 I can confirm too. Is it just this one image? I notice it's from a Samsung (smartphone)? Does it crash with other images from that same phone? I played around dragging images created using my cellphone (Motorola MotoZ), and didn't get any crashing. It is strange, the image can be saved over (re-written) and it no longer crashes AP. Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
Frogger Posted February 16, 2019 Share Posted February 16, 2019 I tried it a few jpgs by dragging and dropping into the beta 243 and don`t get a crash, but it did when I tried your image DarkClown . I also opened your image from the file menu and got a crash. I tried with the stable version (1.6.5.123) like UWe367 had done and it did not crash, then with stable version I exported and wrote over your photo and then dragged it back to the beta 243 and it did not crash then. Uwe367 1 Link to comment Share on other sites More sharing options...
DarkClown Posted February 16, 2019 Author Share Posted February 16, 2019 Well, it might be related to some kind of JPG setting Samsung uses ... and when you open it with a different App and save it again obviously the according other jpg interpretation is written what causes less problems. Interestingly AP doesn't have that problem in the stable version. i7-12700KF, 3.60 GHz, 32GB RAM, SSD, NVIDIA GeForce RTX 3070, Wacom Intuos 4 Tablet, Windows 11 Pro - AP, AD and APublisher V1 and V2https://www.timobierbaum.com Link to comment Share on other sites More sharing options...
Uwe367 Posted February 16, 2019 Share Posted February 16, 2019 Now i´m courious whats wrong with this image or what happens in AP Beta becaue it crashes with the attached file. Hope the Dev-Team find out whats up with it. The only difference i found out is that the attached file has a horizontal an vertical resolution of 150 dpi and the new file, which was saved from AP 1.6.5 has 72 dpi. But can that be the mistake? I don´t think so... Have a nice day. Ich wünsche einen schönen Tag. Link to comment Share on other sites More sharing options...
walt.farrell Posted February 16, 2019 Share Posted February 16, 2019 Running exiftool against DarkClown's file and against a version saved from Photo 1.6 shows some differences. Perhaps one of those differences is causing the issue with the beta, and will lead Serif to a solution for the problem DarkClown 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff Chris B Posted February 18, 2019 Staff Share Posted February 18, 2019 Well I'll get this logged but I'll let dev figure out why it is crashing Thanks everyone. How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Recommended Posts