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Karl Evestus

Latest Version Freezes when going File -> New

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So I installed the new update and the program is now unusable if I want to make new files as it freezes

The program works fine when opening old files, however now when typing certain words get automatically capitalized that should not be.

I did not encounter any of these bugs before downloading the new version.

I have tried uninstalling and reinstalling over to SSD without success.

Any ideas?

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@Typo998

Hi!

Yes, I did try that, however, the freezing problem hasn't resolved itself.

When I start the program everything works but as soon as I select File -> New it automatically freezes the program and nothing can be selected.

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Hi Karl,

Could you please navigate to the location below and confirm if you're able to see any ICC profiles at all?

C:\Program Files\Affinity\Publisher Public Beta\Resources\icc
 

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Hi Karl,

Thanks for confirming, it seems everything is as it should be with regards to the ICC profiles. I encountered an issue with a previous build where the profiles had been removed and Publisher would freeze after selecting File > New as a result. but that doesn't seem to be the case here. 

Could you possibly check the location below? just hold down the Windows key and the letter R to show the run prompt and enter the command below. if you find any crash reports here please upload them here. 

AppData\Roaming\Affinity\Publisher\1.0 (Beta)\CrashReports\reports

Thanks!

 

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