Josz 0 Posted February 11 I'm opening photo's from the viewer. Almost immediately Affinity Photo crashes...... Crashed Thread: 4 Dispatch queue: NSOperationQueue 0x600001261880 (QOS: UNSPECIFIED) Exception Type: EXC_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY Application Specific Information: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSCFConstantString identifier]: unrecognized selector sent to instance 0x7fff9c00b850' terminating with uncaught exception of type NSException abort() called crash Aff Photo.pdf Share this post Link to post Share on other sites
GabrielM 492 Posted February 12 Hi @Josz, Does it open fine on its own and not from the Preview? What file type do you try to open? Can you send us a screen recording of a crash in action? Thanks, Gabe. Share this post Link to post Share on other sites
Josz 0 Posted February 12 OK I'm using two screens. Now recording screen 1. It's just a matter of waiting before the crash appears. 8BBD589B-0C20-4446-B3D3-158DF621FA9A.m4v 8F40F515-E62F-40CB-A453-CDF399009336.m4v 71C5EAD4-8B26-4D7C-886E-FD4DBDEFABD4.m4v Share this post Link to post Share on other sites
GabrielM 492 Posted February 12 Very odd. Can you please try this: Close Photo. Navigate to ~/Library/Containers/com.seriflabs.affinityphoto/Data/Library/Application Support/ and rename user to user.backup. Reopen Photo. Share this post Link to post Share on other sites
Josz 0 Posted February 12 yep. Did according your instruction. No change: crash. Share this post Link to post Share on other sites
GabrielM 492 Posted February 13 Can you please try the latest beta and see if that works fine? https://forum.affinity.serif.com/index.php?/forum/19-photo-beta-on-mac/ Share this post Link to post Share on other sites
Josz 0 Posted February 13 latest beta works fine. However, it is lacking the media browser. I dis some further tests: When I open the photo directly Affiny don't crashes. When using the mediabrowser Affinity crashes after a few seconds. I use the mediabrowser often. Before upgrading to latest version MacOS everything went fine. Looks like the upgrade influenced mediabrowser in cooperation with the editor........ best regards, Jos Share this post Link to post Share on other sites
GabrielM 492 Posted February 13 We have removed the Media Browser because it was causing more issues than we expected. Plus, we have no control over it as it's an Apple feature, and not something we have designed. It might as well be Apple that have changed something in the way the Media Browser works (or doesn't in your case) If the beta works fine, this will be ported to the 1.7 stable when we release it. We have closed this issue as " Fixed". Share this post Link to post Share on other sites
Josz 0 Posted February 14 Hmm... weird. When using e.g. Lyn as mediabrowser and move photo's from there into Aff photo it works perfectly well.... Serif not able to get this done........? best regards, Jos Share this post Link to post Share on other sites
GabrielM 492 Posted February 14 I'm pretty sure there were also other reasons why our developers decided to remove it. Share this post Link to post Share on other sites
Josz 0 Posted February 14 I'm not happy with that. Most competition have this facility. It makes work easy..... To my opinion a bit too easy to just remove this feature when it has a failure.... I hope many other users will complain about this! best regards, Jos Share this post Link to post Share on other sites