[Cannot Reproduce] Save failed because the file could not be created

[Heikki 0]

Hello there,

Started a new document and as I tried to save it to my HD got the following error message: Save failed because the file could not be created. Please report to Serif. 

I am using Mac OS 10.10.5, Affinity Designer 1.6.1. Also, the path displayed on the screenshot is not the path where I tried to save the file. 

Closing and reopening AD does not help, nor does restarting computer.

Any suggestions how to solve this problem? 

With regards, Heikki

[GabrielM 482]

Hi @Heikki,

Welcome to the forums. 

Are you working on a NAS when you get that error message?

Thanks,

Gabe. 

[Heikki 0]

Hi Gabe,

Thank you for your reply. I'm not quite sure what NAS means, sorry. 

AD is now working again after half a days work trying different solutions (restarting iMac and AD, disconnecting the net, running virus detection). No viruses at least. Finally I reset PRAM on my iMac. Could that have solved the problem?

Heikki

[GabrielM 482]

NAS stands for Network Attached Storage. That's usually an error when you try to save on a network drive. See these threads for more info:

Let us know if it happens again. 

[Heikki 0]

Roger that.

I am not working on a NAS, but I will read the threads mentioned and report if this happens again. Thank you for your help.

Heikki

[GabrielM 482]

Perfect. For the meantime, we will close this as "cannot reproduce".