Jump to content
MikeLima

Annoying crashed with Photo and Designer

Recommended Posts

Hi
I use media stored on an external storage. Situation: I leave my computer running and the external storage turns off. I still can edit and work on my projet but when saving the application crashes and all changes are lost.

This is rather frustrating and I thing easy to fix as it requests only a check on availability of the storage before tryng to save.

This is easy reproducable and it true for Designer and Photo.

Mike

Share this post


Link to post
Share on other sites

Hi @MikeLima,

We are aware of this issue, and that's why we always recommend external devices or network drives to be used as a storage, and always work of the local non-removable drive. Currently, we cannot wake from sleep an external drive/network drive, and if this becomes disconnected during your edits, we cannot re-connect to it while the file is still opened. 

Thanks,

Gabe. 

Share this post


Link to post
Share on other sites

YOu not have to wake it. Just open a messagebox asking for another path to save to if the problem of disconnection is detected.

Fact is your software crashes in such cases.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×