Assaria Posted February 4, 2019 Share Posted February 4, 2019 Hello! I've purchased Affinity Designer for Ipad pro today 02/04/2019. But unfortunatly after testing it I decided not to use Affinity Designer in my work. Is it possible to return my money? Thank you for your answer and understanding. Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted February 4, 2019 Staff Share Posted February 4, 2019 As the program was bought with Apple you would need to discuss the possibility of a refund with them. Quote Link to comment Share on other sites More sharing options...
Staff James Ritson Posted February 4, 2019 Staff Share Posted February 4, 2019 6 hours ago, Assaria said: Hello! I've purchased Affinity Designer for Ipad pro today 02/04/2019. But unfortunatly after testing it I decided not to use Affinity Designer in my work. Is it possible to return my money? Thank you for your answer and understanding. Hi Assaria, as you purchased the iPad version you'll need to refund it through Apple. There's an article with a couple of different ways to do this here: https://www.imore.com/how-to-get-refund-itunes-app-store When I've had to refund apps in the past I tend to use the second approach (web-based) by going to http://reportaproblem.apple.com/ — you log in with your iTunes account details then click Report a Problem next to the app you'd like to refund. I imagine any of the methods in the article would work though. Hope that helps! Additionally, any feedback you may have as to why it wasn't suitable for your work would be gratefully received—it may be something that could be addressed in the future. Quote Product Expert (Affinity Photo) & Product Expert Team Leader @JamesR_Affinity for tutorial sneak peeks and more Official Affinity Photo tutorials Link to comment Share on other sites More sharing options...
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