Jump to content
Sign in to follow this  
EMcB

Payment Issue

Recommended Posts

I am trying to purchase Affinity Designer but It says that payment has been declined and I have no other method of payment. I called my bank and they say that there is no problem on their end and that they have no record of me even trying to pay. I was wondering if there is anything that can be done to help me actually purchase your product. 

Share this post


Link to post
Share on other sites

Hello EMcB,

Very sorry you are having an issue paying by card.

If you e-mail affinity@serif.com we will be able to look at this and get it resolved to your satisfaction. We have had no reported issue with our payment system so this could be local to you but as mentioned,  once we have your e-mail address we should be able to give you some advice.

Looking forward to hearing from you.

Andy

 

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×