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Payment Issue

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I am trying to purchase Affinity Designer but It says that payment has been declined and I have no other method of payment. I called my bank and they say that there is no problem on their end and that they have no record of me even trying to pay. I was wondering if there is anything that can be done to help me actually purchase your product. 

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Hello EMcB,

Very sorry you are having an issue paying by card.

If you e-mail affinity@serif.com we will be able to look at this and get it resolved to your satisfaction. We have had no reported issue with our payment system so this could be local to you but as mentioned,  once we have your e-mail address we should be able to give you some advice.

Looking forward to hearing from you.




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