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lennart3601

Affinity Krasch

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Hello Downloaded your photoprogram a few days ago, has not been able to use it due to crash. Have tried to upload the program again, which failed, Have written to you several times about my problems, please ask for my mail and crash reports My product key is: [product key removed for privacy reasons] SINCERELY Lennart Palm

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Hi lennart3601,
Welcome to Affinity Forums :)
I've removed the product key from your post for privacy reasons. You should kept it just for you to activate the program - don't post it openly on public forums.
Regarding the crash, can you please provide us a few more details? What OS are you using (Windows or Macintosh)? Does it display any error message/generates a report when it crashes? 

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10 timmar sedan sa MEB:

Hej lennart3601,
Välkommen till Affinity Forums :)
Jag har tagit bort produktnyckeln från dina inlägg av privatlivets skull. Du borde behålla det bara för att du ska aktivera programmet - lämna det inte öppet på det offentliga forumet.
Vad gäller kraschen, kan du ge oss några fler detaljer? Vilket operativsystem använder du (Windows eller Macintosh)? Visas det ett felmeddelande / generera en rapport när den kraschar? 

Hej 

Jag har Windows 10  Kraschen: Öppnade programmet, utan problem, öppnade tog fram en bild då kom fram en kraschrapport och programmet stängdes. . sänd rapport till supporten Raderad programmet försökte ladda det igen som inte lyckades.

MVH

Lennart

aff2.PNG

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Hello again
The problems I have had with programs have been due to computer errors. Have now made a great recovery and you are the computer as new. I have also downloaded Affinity without problems. Any info I sent to you can be canceled there. I apologize for any inconvenience I have caused you
Lennart Palm

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Jag vet inte vad du har för problem och du nämner inte heller vilket program du pratar om. Pratar du om Affinity Photo och du har laddat ner versionen för Windows och att  inte har en dator  från stenåldern kan du knappast ha några problem med installationen.

Det är känt att om du behöver ominstallera programmet så måste du först radera den gamla som ligger i programmappen innan den nya  läggs dit i stället.

Jag kör på en sprillans ny iMac

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