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I have .206 and follow the links to download .227, which downloads ok (332mb) but installer quits immediately after WIndows 10 usual warning (i.e. not from store etc.). I have tried a number of times, including rebooting, uninstalling and re-installing .206 but nothing changes. I use Bitdefender and firewall settings are ok. .206 is running fine.

 

The only thing that has happened since the .206 installation if that I have registered my evaluation copy of Designer. I have Photo and Designer on the machine.

 

Any thoughts?

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Please

  1. Restart your machine,
  2. Uninstall your last Affinity Publisher install (if you have one)
  3. Restart your machine
  4. Right click on the installer EXE and on the general tab uncheck "Block" and press OK
  5. Install the new Affinity Publisher installer [ should be 332 MB (348,495,120 bytes) , Digital Signature 14:14  23 January 2019 ]

Patrick Connor

Serif (Europe) Ltd.

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You’re apparently not the only one experiencing problems with the build 227 installer:

 


Alfred online2long.gif
Affinity Designer 1.7.0.367 • Affinity Photo 1.7.0.367 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.0.135 • Affinity Designer for iPad 1.7.0.9 • iOS 12.3.1 (iPad Air 2)

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Hi jackthephoto,

There is a known issue with the installer causing it to fail if the Windows Display DPI is set to greater than 200%, this will be fixed in the upcoming installer.

In the meantime you can lower this to 200% (or less), install the update and then switch it back to your desired setting.

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Elsewhere in the forum there is a suggestion about changing High DPI settings under 'Properties' in the .exe and that sorted the issue. Looking forward to the fix but in the meantime install now works fine. Thanks to all.

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