Robbie333 Posted January 24, 2019 Share Posted January 24, 2019 My help function in Affinity does not work. When I type a help question/search word, affinity gives me options but wen I click them I end up with an empty field. No help is shown. How do I fix this? Quote Link to comment Share on other sites More sharing options...
v_kyr Posted January 24, 2019 Share Posted January 24, 2019 For which MacOS version? Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
Pšenda Posted January 24, 2019 Share Posted January 24, 2019 2 hours ago, v_kyr said: For which MacOS version? Mojave - this error is reported repeatedly. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 25, 2019 Staff Share Posted January 25, 2019 Hi Robbie333, Welcome to the forums As Psenda has mentioned above the help file currently has a bug in Mojave that we're aware of and working to fix. In the meantime please use the online version here - https://affinity.help/designer/ Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Robbie333 Posted January 25, 2019 Author Share Posted January 25, 2019 Thanx to you all for helping me! Quote Link to comment Share on other sites More sharing options...
DJ_Jaybee Posted May 24, 2019 Share Posted May 24, 2019 When is the fix? Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted May 24, 2019 Staff Share Posted May 24, 2019 This has been fixed in our latest beta, you can download this from here - Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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