photo4subu Posted January 22, 2019 Share Posted January 22, 2019 I tried installing Affinity Photo paid version on my desktop with Windows 7 ultimate and am getting "Failed setup" error. I read the post to clean boot but the same is not helping me. Request your help in getting the software successfully installed for me. System specs: 8GB RAM, 64 bit OS. The drive i am trying to install has more than 200 GB available space. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted January 22, 2019 Staff Share Posted January 22, 2019 Hi photo4subu and Welcome to the Forums, Can you check this location for me %temp%/AffinitySetup To get to that location, call up the Run box by holding down the Windows key and tapping the letter R. Copy the above path into the run box and click okay. You should see a folder in here, if you can open that folder and then upload the log files to out Dropbox here, i'll be able to help further Quote Link to comment Share on other sites More sharing options...
photo4subu Posted January 22, 2019 Author Share Posted January 22, 2019 i got it installed now.....i was not trying as administrator....when i did that it worked stokerg 1 Quote Link to comment Share on other sites More sharing options...
brossanova Posted January 22, 2019 Share Posted January 22, 2019 Same problem here on windows 8, but running as admin didn't fix the issue. The log says: Exit code: -1073741819 Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted January 22, 2019 Staff Share Posted January 22, 2019 Hi brossanova and Welcome to the Forums, If you could upload the log files to here i'll be able to take a look at the full log file and see why it's failing. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted January 23, 2019 Staff Share Posted January 23, 2019 Hi brossanova, Just checked the log files you uploaded and this was the main issue ''Object reference not set to an instance of an object”. That normally means you are running a 32 bit version of Windows and Affinity needs a 64 bit version of Windows. Quote Link to comment Share on other sites More sharing options...
Paola Quetzalli Posted April 25, 2020 Share Posted April 25, 2020 Hi I have the same trouble installing Affinity Designer on Windows 10, i tried the post to clean boot, amd almost tried running as administrator both of them didnt work Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted April 25, 2020 Share Posted April 25, 2020 53 minutes ago, Paola Quetzalli said: Hi I have the same trouble installing Affinity Designer on Windows 10, i tried the post to clean boot, amd almost tried running as administrator both of them didnt work You should be successful if you follow the steps in https://affin.co/WinSetupFailed stokerg 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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