Setup Failed

[photo4subu]

I tried installing Affinity Photo paid version on my desktop with Windows 7 ultimate and am getting "Failed setup" error. I read the post to clean boot but the same is not helping me. Request your help in getting the software successfully installed for me. 

System specs:

8GB RAM, 64 bit OS. The drive i am trying to install has more than 200 GB available space.

 

 

 

[stokerg]

Hi photo4subu and Welcome to the Forums,

Can you check this location for me %temp%/AffinitySetup To get to that location, call up the Run box by holding down the Windows key and tapping the letter R. Copy the above path into the run box and click okay.  You should see a folder in here, if you can open that folder and then upload the log files to out Dropbox here, i'll be able to help further  

[photo4subu]

i got it installed now.....i was not trying as administrator....when i did that it worked

 

[brossanova]

Same problem here on windows 8, but running as admin didn't fix the issue.

The log says:

Exit code: -1073741819

[stokerg]

Hi brossanova and Welcome to the Forums,

If you could upload the log files to here i'll be able to take a look at the full log file and see why it's failing.

[stokerg]

Hi brossanova,

Just checked the log files you uploaded and this was the main issue ''Object reference not set to an instance of an object”.  That normally means you are running a 32 bit version of Windows and Affinity needs a 64 bit version of Windows.

 

 

[Paola Quetzalli]

Hi 

I have the same trouble installing Affinity Designer on Windows 10, i tried the post to clean boot, amd almost tried running as administrator both of them didnt work

[walt.farrell]

53 minutes ago, Paola Quetzalli said:

Hi 

I have the same trouble installing Affinity Designer on Windows 10, i tried the post to clean boot, amd almost tried running as administrator both of them didnt work

You should be successful if you follow the steps in https://affin.co/WinSetupFailed