Robey Posted January 21, 2019 Share Posted January 21, 2019 Using the help function in Affinity photo for Mac it displays only a blank information pane for something as simple as, help "menu Bar"' What is missing? Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 21, 2019 Staff Share Posted January 21, 2019 Hi Robey, Welcome to the forums We're aware of an issue currently with the in-app help on Mojave, whilst our devs work to fix it you can use the online version here - https://affinity.help/photo/ Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
sj26 Posted January 22, 2019 Share Posted January 22, 2019 I'm also having this exact issue. Quite frustrating, after finding exactly the information I want with a help search, but being unable Quote Link to comment Share on other sites More sharing options...
sj26 Posted January 22, 2019 Share Posted January 22, 2019 The online help is a terrible substitute. The top result in help here is exactly what I want, but won't load: The same search on the website has no results: Searching for the exact term referenced by the in app help returns ads, and no matching result: Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 22, 2019 Staff Share Posted January 22, 2019 Hi sj26, Welcome to the forums I can see you're using Affinity Designer, which has a different help file from Affinity Photo, hence you are seeing different results. Please use the link below for Affinity Designer! https://affinity.help/designer/ Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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