Brian Hacker Posted January 21, 2019 Posted January 21, 2019 I am trying to download the core skills associated with chapter 2 of the Affinity Photo Workbook but all I get is an error message saying my account not recognised. I have used all the e mail address and password I used when I purchased the programme so where am I going wrong? Quote
walt.farrell Posted January 21, 2019 Posted January 21, 2019 Welcome to the Affinity forums. There is no need for any email address at all. You simply enter the URL listed on page 85 of the book into your browser's address bar and the browser's download dialog should open. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Brian Hacker Posted January 21, 2019 Author Posted January 21, 2019 That is what I entered but no download browser dialog has come up unless I am missing something. Quote
jeffers Posted January 21, 2019 Posted January 21, 2019 similar thing with me. Try changing your browser maybe, Firefox worked for me whereas IE 11 didn't want to know. Also it is a zip file and firefox threw up some warning about file being encrypted in the download folder, however, I just copied it to a folder and went ahead and it opened OK. Quote
walt.farrell Posted January 21, 2019 Posted January 21, 2019 33 minutes ago, Brian Hacker said: That is what I entered but no download browser dialog has come up unless I am missing something. May be a browser problem, but you haven't said what you're using. Make sure that your entering it exactly as shown in the book, and into the location bar. Some users have tried searching for it, which won't work. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4
Brian Hacker Posted January 21, 2019 Author Posted January 21, 2019 Thanks all. Seems like I have successfully downloaded. Seems like I was in the search location and that was why I couldn't find it. walt.farrell 1 Quote
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