jeremyloo Posted January 19, 2019 Share Posted January 19, 2019 Hi there, im trying to export a photo on AP to my photos, when i click export - share - save image, the app crashes. Tried multiple times, could you kindly assist? thank you. Quote Link to comment Share on other sites More sharing options...
DM1 Posted January 19, 2019 Share Posted January 19, 2019 Check iPad settings. Scroll down to the Affinity Photo app and check permissions are set to read and Write. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
jeremyloo Posted January 19, 2019 Author Share Posted January 19, 2019 Hi there, photos are set to Read and Write. Quote Link to comment Share on other sites More sharing options...
DM1 Posted January 19, 2019 Share Posted January 19, 2019 What format are you exporting? Can you export the file to iCloud or another location on your iPad? Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
jeremyloo Posted January 20, 2019 Author Share Posted January 20, 2019 JPEG. able to export to icloud(documents) but unable to save direct to photos on ipad. Quote Link to comment Share on other sites More sharing options...
DM1 Posted January 20, 2019 Share Posted January 20, 2019 This certainly sounds like a 'permissions' issue. Do the following: run the Affinity Photo, click the plus icon in the Welcome Screen and select Import from Photos. If there is a issues, Affinity should ask for permission to access your photos library. Click OK to give it permission. Paul Mudditt 1 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
jeremyloo Posted January 21, 2019 Author Share Posted January 21, 2019 hi there, affinity didn't ask for permission and no issues with importing from photos. tried exporting and it works now. didn't change any settings. thanks for all the help anyways guys. Quote Link to comment Share on other sites More sharing options...
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