AndyDB Posted January 17, 2019 Share Posted January 17, 2019 I have installed Affinity Designer V1.6.5.135 on a new Windows 10 Pro PC running a new Radeon RX850 graphics card with DirectX12 support. At startup Affinity Designer displays a dialog starting with the following text: Quote The software requires a DirectX 10 compatible graphics card in order to run... Windows Version 10.0.17763. Radeon software version 19.1.1. I assume that there is some problem with Affinity Designer DirectX version detection. Is there a new version of Affinity Designer available which corrects this issue? Quote Link to comment Share on other sites More sharing options...
firstdefence Posted January 18, 2019 Share Posted January 18, 2019 12 minutes ago, AndyDB said: I have installed Affinity Designer V1.6.5.135 on a new Windows 10 Pro PC running a new Radeon RX850 graphics card with DirectX12 support. At startup Affinity Designer displays a dialog starting with the following text: Windows Version 10.0.17763. Radeon software version 19.1.1. I assume that there is some problem with Affinity Designer DirectX version detection. Is there a new version of Affinity Designer available which corrects this issue? You could try the 1.7 beta version Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Staff Lee D Posted January 18, 2019 Staff Share Posted January 18, 2019 @AndyDB Have you managed to test the latest 1.7 beta of Designer, just leave your existing version installed as the beta will install along side. Can you run dxdiag from the Windows Run dialogue (Windows key +R) and just screenshot the settings on the System and Display tabs. Quote Link to comment Share on other sites More sharing options...
AndyDB Posted January 20, 2019 Author Share Posted January 20, 2019 Hi Lee, I downloaded and installed Affinity Designer 1.7 Beta. Pleased to say that this does NOT display the "The software requires a DirectX 10 compatible graphics card in order to run.." dialog. I also have Affinity Photo 1.6.5.135 installed on my machine. This also works perfectly and does not display the DirectX10 dialog. Oddly - I just re-ran Affinity Designer 1.6.5.135 and it also loaded perfectly without the DirectX10 dialog! Something changed behind the scenes! Perhaps a driver update or the Beta install etc. Andy Quote Link to comment Share on other sites More sharing options...
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