hy13 Posted January 8, 2019 Share Posted January 8, 2019 For years already I use AcdSee as DAM and was very pleased when starting with version 1.5 of AP this DAM could work with .afphoto files (this means could show miniatures and send Pictures to AP for processing there). This is no longer valid in 1.7 beta. Is there a chance to "renew" that useful friendship? AcdSee still shows .afphoto as supported file format. By the way: Latest changes in 1.7 (e.g. menu system) are not yet reflected in online documents and video tutorials so far. Would be a help for testing. Link to comment Share on other sites More sharing options...
Staff stokerg Posted January 8, 2019 Staff Share Posted January 8, 2019 Hi hy13, I'll get this post moved over to the Photo Beta section of the Forums as this relates to the beta. But i can confirm, files saved in 1.6 of Affinity show the thumbnail in Acdsee and ones saved in 1.7 just show up in Acdsee as the Affinity icon. Link to comment Share on other sites More sharing options...
Staff Chris B Posted January 8, 2019 Staff Share Posted January 8, 2019 Hey hy13, I can also confirm this. I've checked on Windows and macOS and both seem affected. I'm not sure what's changed this but I'll chase it up with the developers for you. The online documentation is in the process of being updated How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
JosephFOtero Posted April 20, 2019 Share Posted April 20, 2019 It is now mid April 2019. No update posted. Has nothing changed? I use Affinity as my heavy editor. ACDSee works fast on Olympus raw files (known to be slow in LR and PS), but my version (Build 5.2 for Mac OS) shows neither thumbnail nor photo (fortunately, it opens a double-clicked file icon in Affinity Photo for viewing there). Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted April 20, 2019 Staff Share Posted April 20, 2019 The latest Windows beta 293 has a modified thumbnail provider that has its dependencies fixed. That may have been the problem. Please resave in the latest beta and let us know, thanks Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Miromike Posted June 14, 2019 Share Posted June 14, 2019 I'm new to affinity, I bought photo, designer, preordered publisher, I only had a few images saved in photo 1.6, these thumbnails appear in ACD see correctly. Since the update to 1.7 all I see is icons. The icons look surprisingly similar and it's hard to tell which photo you will be opening. I will buy your DAM when you launch but please fix this in the meantime. Thanks, Michael Link to comment Share on other sites More sharing options...
SandM Posted June 15, 2019 Share Posted June 15, 2019 Hallo everybody, i'm using acdsee as the main tool to catalog, organize, search images. Is there any way to solve this "problem" with thumbnails in version 1.7 or will I have to switch to AFP 1.6 back againg ? Thank you Ciao Matteo Link to comment Share on other sites More sharing options...
Friksel Posted June 16, 2019 Share Posted June 16, 2019 On 1/8/2019 at 12:37 PM, hy13 said: Is there a chance to "renew" that useful friendship? Beatiful friendship indeed! Even their logos fit Frozen Death Knight 1 Link to comment Share on other sites More sharing options...
Miromike Posted June 17, 2019 Share Posted June 17, 2019 Does anybody in this company respond to posts and actually do anything, or is this just a place for unhappy customers to blow off steam? Link to comment Share on other sites More sharing options...
Mark Ingram Posted June 17, 2019 Share Posted June 17, 2019 4 hours ago, Miromike said: Does anybody in this company respond to posts and actually do anything, or is this just a place for unhappy customers to blow off steam? Seriously?? Link to comment Share on other sites More sharing options...
Frozen Death Knight Posted June 17, 2019 Share Posted June 17, 2019 5 hours ago, Miromike said: Does anybody in this company respond to posts and actually do anything, or is this just a place for unhappy customers to blow off steam? I understand you wanting your problem fixed, but that was uncalled for, man. The thread had already got three separate responses from employees before your comment even showed up. I'm pretty sure they know it is an issue. Mark Ingram 1 Link to comment Share on other sites More sharing options...
Miromike Posted June 18, 2019 Share Posted June 18, 2019 I guess I don't know how forums work. I can only see responses from Jan and April. What is the answer? Link to comment Share on other sites More sharing options...
Paradise33 Posted June 22, 2019 Share Posted June 22, 2019 Miromike if you are stuck not seeing thumbnails in ACDsee you might want to try Photools iMatch DAM Thumbnails work for beta and release. Which makes me think it might be a ACDsee glitch rather than a Affinity one. Link to comment Share on other sites More sharing options...
Mark Ingram Posted June 22, 2019 Share Posted June 22, 2019 @hy13 / @JosephFOtero / @Miromike / @SandM Has anyone in this thread reported the issue to AcdSee? Our thumbnails work within Windows Explorer, so AcdSee must be manually acquiring the thumbnails from our files, i.e. not using our thumbnail provider that we ship with the application (though without speaking to their developers I'm only guessing). Unfortunately it's not our responsibility to fix bugs or update features in other people's software... AiDon 1 Link to comment Share on other sites More sharing options...
Miromike Posted June 24, 2019 Share Posted June 24, 2019 Mark, Thanks so much for the response. Yes I have worked with ACDSee and sent them files, 1 that worked and one that didn't so they can compare. They acknowledged a problem and passed it to their tech team. I so much want this to work, ACDSee and Affinity Photo make a good team if we can get this fixed.(until you guys get an Affinity DAM that works even better!!!) lol Thanks again, Michael Mark Ingram 1 Link to comment Share on other sites More sharing options...
nezumi Posted June 26, 2019 Share Posted June 26, 2019 I wish there was support for Affinity files in FastStone image viewer. I asked them for it but no answer so far. I was using ACDSee but with time it became this slow hog and all in one solution. I guess I stopped using it when they have added calendar Are there other windows image viewers that support Affinity files? Mark Ingram 1 Link to comment Share on other sites More sharing options...
walt.farrell Posted June 26, 2019 Share Posted June 26, 2019 1 hour ago, nezumi said: Are there other windows image viewers that support Affinity files XnViewMP, for one, will display the thumbnail. SrPx and nezumi 1 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
SandM Posted October 1, 2019 Share Posted October 1, 2019 Hallo Upgraded to ACdsee photo studio 2020 and thumbnails generated with Affinity photo 1.7.2 are back again. Then today upgraded to Affinity photo desk vers. 1.7.3 and it seems they are not visible ! I'm really confused. So I'll have to downgrade once again. Ciao Matteo Link to comment Share on other sites More sharing options...
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