Lee Wright Posted January 7, 2019 Share Posted January 7, 2019 Hi. I'm having trouble exporting to PSD. I can export to JPG OK but I get "error occurred while exporting to: C:\...\back rev4.psd when I try to export to PSD. Thanks Lee. back rev4.afphoto Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted January 7, 2019 Staff Share Posted January 7, 2019 Hi Lee Wright and Welcome to the Forums, The problem is with the layer called: • Price is with delivery within 15km of Orange PO. • $1 per km for delivery after 15km. • Pick-up after wedding or next day. • Booking deposit $50, balance 7 days prior to wedding. • All prices include GST & tax invoice issued. • Full public liability ins That seems to be the text at the bottom of the design. If i delete this, i can then export it back out to PSD. I'll need to get this logged with the Dev team to find out why the crash is happening, but for now deleting that layer and re-adding it using the text tool in Photo should resolve the issue Quote Link to comment Share on other sites More sharing options...
Lee Wright Posted January 8, 2019 Author Share Posted January 8, 2019 Thanks Stokerg. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 8, 2019 Share Posted January 8, 2019 13 hours ago, stokerg said: but for now deleting that layer and re-adding it using the text tool in Photo should resolve the issue For me, all that is required is to rename the layer and give it a simpler, more standard name. Then the export as PSD works. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
R C-R Posted January 8, 2019 Share Posted January 8, 2019 FWIW, I get the same error on my Mac, & renaming the layer to something simpler as @walt.farrell suggested eliminates it. From what I can tell, there is a 243 character (including spaces) limit on layer names, so for example "• Price is with delivery within 15km of Orange PO. • $1 per km for delivery after 15km. • Pick-up after wedding or next day. • Booking deposit $50, balance 7 days prior to wedding. • All prices include GST & tax invoice issued. • Full public l" works fine, but adding even the first "i" to "liability" for 244 total triggers the error. Quote All 3 1.10.8, & all 3 V2.5.5 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Lee Wright Posted January 8, 2019 Author Share Posted January 8, 2019 Thanks people. I renamed it & got it to work. Quote Link to comment Share on other sites More sharing options...
obiobik Posted January 28, 2021 Share Posted January 28, 2021 Hello I am having the same issue. But my Layers' names arent long as mentioned above. Still I am not able to export it as a PSD Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 28, 2021 Staff Share Posted January 28, 2021 Hi @obiobik, Welcome to Affinity Forums Do you mind sharing/uploading the affinity file you are having trouble exporting to PSD please? I can provide an upload link if you wish to keep the file private -just let me know. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
obiobik Posted January 28, 2021 Share Posted January 28, 2021 2 minutes ago, MEB said: Hi @obiobik, Welcome to Affinity Forums Do you mind sharing/uploading the affinity file you are having trouble exporting to PSD please? I can provide an upload link if you wish to keep the file private -just let me know. Yes I would like to have an upload link. I cannot share the files publicly due to the non-disclosure agreement. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 28, 2021 Staff Share Posted January 28, 2021 @obiobik, Here's the upload link. Thanks. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
obiobik Posted January 28, 2021 Share Posted January 28, 2021 14 minutes ago, MEB said: @obiobik, Here's the upload link. Thanks. I uploaded. Thanks Quote Link to comment Share on other sites More sharing options...
obiobik Posted January 28, 2021 Share Posted January 28, 2021 @MEB Hey is there any news about the files? Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted January 29, 2021 Staff Share Posted January 29, 2021 Hi @obiobik, Thanks for the files. I've logged the issue to be looked at. In the file obiobik - VSL-201223-KV-1-1.afphoto, the issue is the layer "16" (fourth layer counting from bottom). Right-click on it and select Rasterise & Trim. The file should then export correctly. In the file obiobik - VSL-201223-KV-4.afphoto, the problematic layers are all called "Layer 1 copy 2" (there's four). Again Rasterise & Trim these layers and the file will export correctly. Don't forget to NOT SAVE these changes (or just do a duplicate of the originals first) if you need to keep the files intact for further edits later since you are basically discarding the data of these layers that's located outside the canvas to be able to export for now. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
obiobik Posted January 30, 2021 Share Posted January 30, 2021 23 hours ago, MEB said: Hi @obiobik, Thanks for the files. I've logged the issue to be looked at. In the file obiobik - VSL-201223-KV-1-1.afphoto, the issue is the layer "16" (fourth layer counting from bottom). Right-click on it and select Rasterise & Trim. The file should then export correctly. In the file obiobik - VSL-201223-KV-4.afphoto, the problematic layers are all called "Layer 1 copy 2" (there's four). Again Rasterise & Trim these layers and the file will export correctly. Don't forget to NOT SAVE these changes (or just do a duplicate of the originals first) if you need to keep the files intact for further edits later since you are basically discarding the data of these layers that's located outside the canvas to be able to export for now. I just rasterised and that worked too. Thanks a lot. Could you please delete the files I sent Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 1, 2021 Staff Share Posted February 1, 2021 Hi @obiobik, Rasterising the layer shouldn't be enough - it still gives the same error. You can however scale down the problematic layers a bit (to below 30.000 px) and export as PSD but this obviously changes the design a bit. What OS, and PSD export preset are you using? All files sent to us are only used for testing/diagnosing purposes and deleted when no longer required, don't worry. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
simplsam Posted February 13, 2021 Share Posted February 13, 2021 (edited) As a general related query: Is there any way that the Error Messaging could be more helpful and give us some hint of the problem? i.e. Error occurred while exporting "Layer #5 - abc123" I currently have this error with a 3rd party file, after some digging around narrowed down the issues to a set of Grouped Pixel layers (doc attached). "Layer 5" and "Layer 22" -- both appear to be problematic - even when they are isolated as the only single layer (no grouping) in the document. bg_paint_sky.afdesign Edited February 13, 2021 by simplsam more info. file upload. Quote Link to comment Share on other sites More sharing options...
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