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Wow,
7 posts in four days and you want answers on Sunday?
Just can say,
Wow

 


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Win10(1809)Home / APh / ADe / APu  & latest (beta) versions

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All except your first two posts have been made on what is the weekend for Serif (who are located in the UK, primarily).

The first two are somewhat unfortunately timed, as they occurred shortly after Serif returned to work after a company Christmas break that ended on January 2, so they're probably still catching up.


-- Walt

Windows 10 Home, version 1809, 16GB memory, Intel Core i7-6700K @ 4.00Gz
Affinity Photo 1.6.5.123 and 1.7.0.258 Beta
Affinity Designer 1.6..5.123 and 1.7.0.258 Beta
Affinity Publisher 1.7.0.257 Beta

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Just before Christmas there was a notice on the Homepage of the Forum that the devs were off during the holidays for a little R&R.
(A well-deserved rest IMO...)

The notice also apologized for any delay in answerering questions posted during that period, > Back after New Year' day

after which they would do their very best to catch up ASAP.

My questions have always been answered promply, either by the Devs themselves, or by knowledgable Moderators or 

members of the Forum.

I've never, ever, seen such a costumer-oriented software company as Serif , for as long I've been using a computer,

which is a longgg time.

Having said that, A little understanding seems to be in order.

 


That what you do not yet know is more important than what you already know-Jordan Peterson

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4 hours ago, catlover said:

I've never, ever, seen such a costumer-oriented software company as Serif ...

As a Mac user I have no experience with Serif's customer support for anything other than the Affinity products, but for them I could not ask for anything better.


Affinity Photo 1.6.7 & Affinity Designer 1.6.1; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.6.11.85 & Affinity Designer 1.6..4.45 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iOS 12.1.1

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