Jump to content

Recommended Posts

Posted

When I put my PayPal information in my iTunes account, I was told my daughter would be purchasing a 2 dollar painting app, wake up the next morning to find a 40 dollar app was purchased. I am confident that you have a fine app here, and have no problems with it other than the fact that I can barely trace my hand with a pencil, and would have no need to buy it. I requested a refund from Apple, but they said it was a non-refundable item. Money is tight, so I would greatly appreciate a refund for this purchase that I didn't authorize.

  • Staff
Posted

Hi JordanL,
Welcome to Affinity Forums :)
I'm assuming you have purchased the app through the Mac App Store (for desktop or iPad). If so all purchases are managed by Apple, not us. You have to contact them and explain the purchase was made by mistake. Only them can solve this for you, there's nothing we can do regarding this issue, sorry. 

Posted

@MEBAlright, I will try again, thank you for your response. That was my first recourse, and the message they sent was that they could not refund it and to contact the developers.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.