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Ingwe DK

Save as PDF Crash

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Hi Ingwe DK,

Sorry for the delay in responding! Does this happen to you with a specific file or is it any? If it is a specific file (or several) could you attach the one that is causing you problems please? I've just tried it myself with a basic file and a larger more complex one and it seems to be ok. After it crashes, so you get the Apple Crash Reporter appear? If so could you attach some of those reports please.

Thanks!

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No, it is with any file and no Apple Crash Reporter appear. It just freezes and when I go to FORCE QUIT option the program is in red letters with NO RESPONDING

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Would it be possible for you to record a video showing you reproducing the crash please? Do you have any reports in Apple's Console application (either in the System Reports or User Reports folder) that match up to the time it had crashed? Does anything appear in the under your Mac's name in the Devices section following the crash at all? If so could you attach those please?

Thanks!

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