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leshido

AD - Exported PNG is aliased (jagged edges) + other issues

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Hi,

When exporting an artboard on the iPad app on this file I have, the result has noticeable aliased contours. The desktop version does a good job exporting the same file, though.

comparison.png.9c0c6606c69aae79f4948d2830fecb4e.png

I think it has something to do with the fact that in this example, I'm exporting a (Curves) object with a nested (Pixel) layer inside (so it is contained inside the shape). I was not able to reproduce this with another artboard (same file) which has no nested layer inside.

Also, I came into various other little issues with the export window of the iPad version:

  1. Sometimes I cannot choose an area to export other than the default "Whole Document" (greyed out). Seems I have to select an artboard first and only then the option becomes active.
  2. After choosing an artboard as an Area to export, changing the width/height acts funny - while the "lock aspect ratio" icon is active, it does not seem to respect it, instead changing the other value to some random number. After a few tries though, deactivating and reactivating the "lock", it does work.

Thanks!

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Hi Leshido,

It sounds as though the Resample option in your export is set to Nearest Neighbour rather than Bilinear. If this is not the case could you attach the file you're trying to export please?

With regards to the other issues:

1. The other Area options require having something selected, so with no selection the only option is 'Whole Document' so it is disabled. Again if this is not the case with your document could you attach it and let me know what options you are selecting.

2. I've reproduced this and will get it passed on to development. Thanks for letting us know!
 

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1 hour ago, Sean P said:

Hi Leshido,

It sounds as though the Resample option in your export is set to Nearest Neighbour rather than Bilinear. If this is not the case could you attach the file you're trying to export please?

With regards to the other issues:

1. The other Area options require having something selected, so with no selection the only option is 'Whole Document' so it is disabled. Again if this is not the case with your document could you attach it and let me know what options you are selecting.

2. I've reproduced this and will get it passed on to development. Thanks for letting us know!
 

 

Hi Sean,

Glad to hear you were able to verify the 2nd minor issue.

Regarding the 1st minor one, I see what you mean and indeed, if I have something selected it unlocks the Area option in the export window. I find it confusing though, as I’m using a multi-artboard file and if I want to export one of them I need to slect something. To be clear, this is not the case with the desktop app.

Now back to the title issue. I checked and I actually have “bilinear” selected as resample option. I also just created a new file to make sure it’s not some file-specific case, and it’s not. Here are the steps I used to reproduce:

  1. create a new file (800x600 web preset)
  2. draw a circle shape
  3. switch to the pixel persona
  4. With the circle layer selected, using a brush, fill the entire shape with a color. This will automatically create a new Pixel layer nested inside the circle.
  5. click the document icon in the top and select “Export”.
  6. Choose PNG and make sure Resample is set to Bilinear.
  7.  Click OK (or share) and view the resulting image.

expected outcome: the file as it appears in the app preview with no jagged edges.

actual outcome: the circle has jagged (aliased) edges.

I’m attaching this file as well for you to have a look.

 

export-bug.afdesign

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Ahh yes! I see what you mean with Artboards - I do apologise. I'll get that passed on to development! 

Thanks for the file and steps as well - I've also reproduced the other issue and will also get that passed on.

Thanks again :) 

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