GarryP Posted January 2, 2019 Posted January 2, 2019 Windows 10 Home 1809, Publisher 1.7.0.206. Sometimes when I scroll a document, some of it is 'shifted' slightly to the side of the rest of the document. It's difficult to explain in words so I've attached a GIF which shows the issue. The bit to look for is the top of the page that starts at the top of the Bullseye image. You can see that part of the page is sometimes drawn to the right of the rest of the page. This doesn't only happen with this document; I've seen it happen a few times. Is there something I can do about this?
Michail Posted January 2, 2019 Posted January 2, 2019 Hi @GarryP, I had already documented such a display effect once before in 2016 (see the link). No one could reproduce it. At that time I was still on Windows 7. I hadn't noticed the effect for a long time.
GarryP Posted January 2, 2019 Author Posted January 2, 2019 I can see the problem on my main display (separate monitor) where the Windows Display Zoom is set to 100% and the document zoom level is also set to 100%. I also see a similar problem where a right-hand section of the document is shifted down sometimes, see attached. After moving the application window to my secondary (laptop) display (125% Windows Display Zoom) I don't see the same problem, but I do see it again when I move the application window back to my primary display. That was all using my NVIDIA GeForce card as the Renderer. After switching to my Intel card as the Renderer the problem doesn't show itself on either display. Switching back to the GeForce brings the problem back as it was before.
Chris_K Posted January 10, 2019 Posted January 10, 2019 hi GarryP A couple of us have been trying this here and we have not be able to replicate it thus far but we shall keep our eye on his to see if we can get it to occur at some point Thanks Serif Europe Ltd - Check the latest news at www.affinity.serif.com
GarryP Posted January 10, 2019 Author Posted January 10, 2019 Thanks Chris. I've changed my settings (in both Designer and Publisher) over to use my Intel card and haven't seen an further problems so far but I'll certainly speak up if I see anything new. This sort of thing must be a nightmare to diagnose considering the variety or system configurations out there in the wild. If you do find out what the problem was I'd be interested to know about it, even though I probably won't understand the explanation. Cheers.
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