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Kyra

Refund for Affinity Designer (iPad Mini 4)

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Hello.

I just bought Affinity Designer today on my iPad Mini 4. I opened it and it said its not compatible. Is it possible i could get a refund?

Thanks,

Kyra

A48F1AEB-9D12-4657-9C2F-651DE3C31275.png

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Hi Kyra! This is just a guess, but if you tap on that blue link seen on the screenshot could it possibly take you to somewhere where you can request a refund? Since this apparently is an issue with the App Store I’m pretty sure you’ll need to contact Apple to get your money back. They’ll hopefully see that there’s a problem in their system that allows you to buy and download apps that don’t actually work on your device.

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Perhaps your report should state that the app you purchased is NOT compatible with your device and that this was not clearly highlighted when you made the initial purchase.

App doesn't work or behave as expected may just be an installation issue or bug. Hence refer to developer. Try resubmitting as per above.


IPad Pro 10.5 512GB iOS 12.1 Affinity Photo 1.6.11.85 Affinity Design 1.6.4.45

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