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Posted

The beta version opens a scanner window via "acquire" but none of the options for preview scan or full scanning are there. The Epson software for the 3170 Photo is up-to-date and it opens and works normally from from the production versions of Photo. My mac is running OS X 10.14.

Any ideas?

Screenshot 2018-12-28 at 13.57.47.png

Posted

Same here with a Kodak Verité 50, OSX 10.14.2, APH Beta 1.7.0.106:

 

1908003138_Screenshot2018-12-28at16_28_26.thumb.png.00e7c1b5fa4704d5b24a654d89c5dd09.png

Works fine in APH 1.6.7.

Affinity Photo 2.5.3,  Affinity Designer 2.5.3, Affinity Publisher 2.5.3, Mac OSX 14.5, 2018 MacBook Pro 15" Intel.

Posted

@andrew: Unless you’re keen on attracting the attention of spammers I strongly recommend changing your username to something other than an email address. To change it, go to your Account Settings page and click on the ‘Display Name’ link.

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Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted

Mac running 10.14.2.  Using Acquire image with my Epson 2400 scanner, the overview and scan occurs, but when the scan is finished, 1.7 crashes.   This occurs when I modify the image "manual" adjusting the Levels slider.   If I do ndot modify the image at all, there is no crash

Posted

HI all, I shall take it if you go to Mac System Preferences, printers and scanner, select the scanner and click open scanner and attempt to scan this is fine? The acquire image dialog is mainly OS driven so it may be an underlying issue

Cheers

Serif Europe Ltd - Check the latest news at www.affinity.serif.com

Posted

Hi @Chris_K

I can definitely scan using the Preview app, although at the moment I can't check through System Prefs.

 

Cheers and happy New Year!

Affinity Photo 2.5.3,  Affinity Designer 2.5.3, Affinity Publisher 2.5.3, Mac OSX 14.5, 2018 MacBook Pro 15" Intel.

  • 1 year later...
Posted (edited)

I too had my Affinity CRASH when trying to "manually" customize the scan.   (Running new Mac Catalina OS, Epson V500 scanner)
this is JUNE 2020, over a year since this problem was posted.  NO FIX YET???  Why no reply to jfw222's question above.   Hellooooo, Affinity tech folks, are you there????

Edited by Picturemeister
  • 2 weeks later...
Posted

Don’t any of you use VueScan? It’s the best scanning software that I’ve ever found - for a Mac. Apple doesn’t seem to want them on the iPad though. 

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