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nakedbulb

Designer won't open at all, it "bounces" then crashes

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3 hours ago, nakedbulb said:

Is anyone going to address this?  

Try holding down the control key while starting and clearing user data, just have the top three checked.


MacBook Pro (13-inch, Mid 2012) Mac OS 10.12.6 || Mac Pro (Late 2013) Mac OS 10.14.5

Affinity Designer 1.6.1 | Affinity Photo 1.6.7 | Affinity Publisher beta 1.7.0.337 | Affinity Photo beta 1.7.0.128 | Affinity Designer Beta 1.7.0.12

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Did you make any system changes just before it started happening?

Have you tried uninstalling and reinstalling Designer?


-- Walt

Windows 10 Home, version 1809, 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.6.5.123 and 1.7.0.333 Beta       / Affinity Designer 1.6..5.123 and 1.7.0.333 Beta    / Affinity Publisher 1.7.0.337 Beta

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Hi nakedbulb,
Welcome to Affinity Forums :)
Can you please try to create a new user account and check it the application works for you there?
If not, please download/install the Customer Beta available here (keep the retail version installed since it's needed to validate the Beta). Does it also crash for you in the same circumstances?

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I reinstalled the software and now it works fine.  Thank God!  I use Designer all the time and was freaking out a bit.  Thanks for your help!

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