mikelo Posted December 19, 2018 Share Posted December 19, 2018 Hi, I’m trying to import assets in the Designer on iPad and when I’m selecting the Import Category I can see only gray out assets files. Even if I export iOS 12 assets from the app in import it is also not available to select. Can you help me with this? cychen 1 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 19, 2018 Staff Share Posted December 19, 2018 Hi @mikelo, Welcome to the forums. We are aware of this issue( I believe your assets are stored on the iPad, and not on cloud ). Try to move them to iCloud and you should be able to import them. Thanks, Gabe. cychen 1 Quote Link to comment Share on other sites More sharing options...
MilanRusek Posted January 5, 2019 Share Posted January 5, 2019 Hello, I have the same problem. I've tried to import assets from Google Drive, iPad storage and iCloud. Only from iCloud it works well. Thanks for help, Milan cychen 1 Quote Link to comment Share on other sites More sharing options...
cychen Posted June 15, 2019 Share Posted June 15, 2019 Thanks, solved my problem! Quote Link to comment Share on other sites More sharing options...
coleworks Posted July 20, 2019 Share Posted July 20, 2019 Hello! I was also trying to do the same thing, I moved it to my iCloud drive, and they are still grayed out. Any solution? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 22, 2019 Staff Share Posted July 22, 2019 Hi @coleworksWelcome to the forums. Are you on iOS 13 Beta? Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
sleepyfran Posted July 23, 2019 Share Posted July 23, 2019 On 7/22/2019 at 12:31 PM, GabrielM said: Hi @coleworksWelcome to the forums. Are you on iOS 13 Beta? Thanks, Gabe. Not the OP, but I'm the 3rd public beta of iOS 13 and I have this problem as well, I suppose it's a beta issue? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 23, 2019 Staff Share Posted July 23, 2019 Yes. It's an iOS 13 beta issue at the moment Quote Link to comment Share on other sites More sharing options...
coleworks Posted July 23, 2019 Share Posted July 23, 2019 Alright, thanks for the help! Quote Link to comment Share on other sites More sharing options...
Omer Faruk Durusoy Posted December 10, 2019 Share Posted December 10, 2019 Hi, I have the same problem and i am using Ipad 7th gen with ipados 13.1.1 Can you give me any advice to resolve this issue? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 10, 2019 Staff Share Posted December 10, 2019 Hi @Omer Faruk Durusoy, Where are your assets stored? Quote Link to comment Share on other sites More sharing options...
Omer Faruk Durusoy Posted December 10, 2019 Share Posted December 10, 2019 2 minutes ago, Gabe said: Hi @Omer Faruk Durusoy, Where are your assets stored? they are on icloud, tried putting them in folder or directly under icloud but both didnt work Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 10, 2019 Staff Share Posted December 10, 2019 Can you please attach a screen recording of this in action? I cannot replicate this issue if the assets are stored on iCloud Quote Link to comment Share on other sites More sharing options...
Omer Faruk Durusoy Posted December 10, 2019 Share Posted December 10, 2019 (edited) This is how it seems when i click import category at assets, try,ng to import Web Site - Bootstrap 4. afdesign file Edited December 10, 2019 by Omer Faruk Durusoy Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 10, 2019 Staff Share Posted December 10, 2019 Thanks. We've not got anything on iOS 13.1.1, so not entirely sure if that's causing the issue. Any specific reason why you don't run the latest version? Quote Link to comment Share on other sites More sharing options...
Omer Faruk Durusoy Posted December 11, 2019 Share Posted December 11, 2019 (edited) On 12/10/2019 at 2:40 PM, Gabe said: Thanks. We've not got anything on iOS 13.1.1, so not entirely sure if that's causing the issue. Any specific reason why you don't run the latest version? Hi, i upgraded to ios 13.3 but still have the same issue Edited December 12, 2019 by Omer Faruk Durusoy spelling mistake Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 12, 2019 Staff Share Posted December 12, 2019 Hmm... Just out of interest. Have you got both Photo and Designer installed? Or just Designer? Quote Link to comment Share on other sites More sharing options...
Sticks Posted December 12, 2019 Share Posted December 12, 2019 Hey everyone, I'm having the exact same issues as this - I was posting in another thread (same topic): I have both Photo and Designer installed on my iPad Pro 2018 12.9". I wasn't able to import brushes, including even the "Made Specifically for iPad" DAUB brushes I just purchased through the Affinity Store. I had successfully imported another .abr set in a few weeks back, but had the same iPadOS version installed then as I did when trying to import this time. I had hoped that the iOS 13.3 update would...kick things into gear, but still am not having any luck. I can see the icons in the Files view, but they refuse to open. In the other thread I linked to, it sounds like it's a known bug...I'm rather new to the Affinity ecosystem and am unsure how often updates come out, I'm really hoping one does to fix this though. It definitely sounds like it isn't an isolated bug though. If there's any other info that I can provide that would help the developers or anyone else to figure out what may be going on, please ask away Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 13, 2019 Staff Share Posted December 13, 2019 Try moving the brush from "on my ipad" to iCloud. That should fix it. Affinity-Inspiration 1 Quote Link to comment Share on other sites More sharing options...
Omer Faruk Durusoy Posted December 15, 2019 Share Posted December 15, 2019 On 12/12/2019 at 12:08 PM, Gabe said: Hmm... Just out of interest. Have you got both Photo and Designer installed? Or just Designer? I have only designer Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 16, 2019 Staff Share Posted December 16, 2019 Just to double-check. What Designer version are you running? Quote Link to comment Share on other sites More sharing options...
Sticks Posted December 17, 2019 Share Posted December 17, 2019 On 12/13/2019 at 2:30 AM, Gabe said: Try moving the brush from "on my ipad" to iCloud. That should fix it. I'm having the same issues (iOS v13.3) - with brushes stored locally, but also tried from iCloud and other "Files" compatible drive services, but no luck. I just get the same grayed out icons that are not importable. I have both apps on my iPad (iPad Pro 2018, 12.9"): Photo: v1.7.3 Designer: v1.7.3 I got one brush set to import, but as I mentioned - I have't tried installing too many others - but I just purchased the "DAUB Paintbox" brush pack that is the only one in the store that says that it is "Specifically created for iPad"...which is even more confusing since they wouldn't import at all. I can upload a video later if you'd like to see them being grayed-out, but it looks exactly like the other screenshots and videos others have posted. But, if it'd help, I can make a recording later tonight or tomorrow. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 17, 2019 Staff Share Posted December 17, 2019 Hi Sticks, Can you please check something? Go to the iCloud folder where you stored the DAUB PaintBox brushes. Does the file icons have the affinity logo in them or are just plain empty blank document icons? Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
BSF Posted February 11, 2020 Share Posted February 11, 2020 Hi, I have just purchased affinity designer for my iPad. I am current on my software. I only have Designer. Weirdly, I was able to get the brushes that I had previously purchased for my MacBook, but I cannot get the background Paper Ihad purchased to add them to Assets. The files are in the iCloud, but are grayed out. Even the Affinity Icon is grayed out. Thanks for any help. Bernie Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted February 12, 2020 Staff Share Posted February 12, 2020 On 2/11/2020 at 12:10 AM, BSF said: I cannot get the background Paper Ihad purchased to add them to Assets. Hi @BSF, Welcome to the forums. Which brush/asset pack are we talking about here? Quote Link to comment Share on other sites More sharing options...
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