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Ray Bonilla

Affinity Photo Crashes when exporting jpeg file

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Hello, I’ve been having a reoccurring crashes when I try to export a jpeg and then save it to my photos folder. Ive tried restarting and clearing out the memory of my iPad with no change. Attached is an screencap showing the steps i took before the crash happened. Hope this helps to resolve this bug. I am running a 2017 iPad Pro with 512gb of storage. Thanks for your help. 

 

Ray Bonilla 

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Ray Bonilla,
Welcome to Affinity Forums :)
This is probably caused by a permission issue. Do the following: run the Affinity Photo, click the plus icon in the Welcome Screen and select Import from Photos. Affinity should ask for permission to access your photos library. Click OK to give it permission. From now on you should be able to import/export/save from/to Apple Photos.

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HI GabelM and MEB. Thank you so much for providing some feedback. The problems was happening with multiple files. I just reset the permissions in Affinity Photo as per MEB’s post. It seems to have resolved everything. Thanks again! 

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