Designer not installing

[Andre1wp]

Good day 

I had designer installed , and it was working perfectly . Did a windows 10 update and the program worked fine. Due to system issues had to revert back to windows 7 (64bit) and now designer & publisher refuses to open. 

Tried removing the programs and did fresh install, still no luck.

 

regards 

Andre

[Lee D]

Hi Andre1wp,

Welcome to the forums.

Did you receive any messages during the reinstallation or when attempting to open the apps? Does the Windows 7 setup has all the latest updates including Service Pack 1?

[Andre1wp]

Hi Lee 

Yes at the first install I received a msg...something about .net framework ...anyway did a (Windows)  update and everything worked fine .

Installed 10 and everything worked fine as well ..

Reverted back to windows 7 as I had a system issue ..and that's where the applications did not want to open.

Currently I'm busy 're-installing win 10 to see if that solves the problem.

 

Regards 

Andre 

 

[walt.farrell]

3 hours ago, Andre1wp said:

Reverted back to windows 7 as I had a system issue ..and that's where the applications did not want to open.

After that reversion, did you perhaps end up again with a system that does not have the proper .net version installed?

[Andre1wp]

Hi Walt 

Apologies for the late response, its a long weekend in South Africa so in that festive mode.

Update to the designer not installing: I've reloaded windows 7 onto my pc...(fresh install), installed affinity again , and it now works perfectly. I've decided to run it on windows 7 ( for now) , because I suspect that the switching between the two operating platforms corrupted the Affinity Designer software.

Will monitor , and give feedback later.