Quitting Error

[Rick G]

New obnoxious and incorrect error message

__________

Affinity Photo
Quitting
At least one file is currently being opened. Please wait for files to load before quitting the application.

_________

Nothing was loaded and all previous jobs had been saved and closed without issue

[Chris B]

This is usually caused by a temp folder. There's an interesting discussion here if you have a spare 5 mins:
https://forum.affinity.serif.com/index.php?/topic/50438-how-to-close-designer/

Close the app down and go to the below location and delete anything in the temp folder:

C:\Users\YOURUSERNAME\AppData\Roaming\Affinity\Photo\1.0 (Beta)\temp\

[Mark Ingram]

We need steps to reproduce to get into this situation. We thought we'd fixed this, so we need to get this sorted during the beta phase.

[Sean P]

It is also worth bearing in mind that there is a known issue (fixed in the next build) that using Edit in Designer/Photo will cause this to appear. Had you previously done this?

[Rick G]

1 hour ago, Chris B said:

This is usually caused by a temp folder. There's an interesting discussion here if you have a spare 5 mins:
https://forum.affinity.serif.com/index.php?/topic/50438-how-to-close-designer/

Close the app down and go to the below location and delete anything in the temp folder:

C:\Users\YOURUSERNAME\AppData\Roaming\Affinity\Photo\1.0 (Beta)\temp\

I went there and it was all over the map in the sense that I could not find anything to pin down. I had designer open once. I did have a photo crash and that exiftool.exe is all over the temp folder (is that even related?) 

I have added that path to my nightly :flush" batch. It was empty now though

Thanks

[Rick G]

1 hour ago, Mark Ingram said:

We need steps to reproduce to get into this situation. We thought we'd fixed this, so we need to get this sorted during the beta phase.

There were no steps other than it popped as I was shutting the program down and I could not get out of it other than via task manager. There were no files loaded or AFAIK loading. The solution might be to add a "Close Anyway?> button to bypass whatever it is supposed to be doing and allow the shutdown

[Mark Ingram]

Just now, Rick G said:

There were no steps other than it popped as I was shutting the program down and I could not get out of it other than via task manager. There were no files loaded or AFAIK loading. The solution might be to add a "Close Anyway?> button to bypass whatever it is supposed to be doing and allow the shutdown

Well, the solution would be to not get into that state in the first place ;-).

[Sean P]

Rick looking at your other posts today it looks like you've been using the Edit In Photo/Designer options. Can you confirm that when the application refuses to close down it was opened via this method? As my above posts state, this is a known issue that is with development to be fixed.

[Rick G]

4 minutes ago, Mark Ingram said:

Well, the solution would be to not get into that state in the first place ;-).

HAHA I have one of my humorous yet slightly snotty rejoinders ready to go but I will give you a break and leave it ... uh ... unstated. 

[Rick G]

1 hour ago, Mark Ingram said:

We need steps to reproduce to get into this situation. We thought we'd fixed this, so we need to get this sorted during the beta phase.

After reading in the Designer beta forum ... the only thing I did differently was to try to load something into photo from designer and apparently that is the known issue

Issue then is identified

[Rick G]

10 minutes ago, Sean P said:

Rick looking at your other posts today it looks like you've been using the Edit In Photo/Designer options. Can you confirm that when the application refuses to close down it was opened via this method? As my above posts state, this is a known issue that is with development to be fixed.

Yes that was it. I almost never do that so it did not come to mind. I was testing it for someone else yesterday

Thanks