Swiggsy77 Posted December 10, 2018 Share Posted December 10, 2018 When I export a file (converted to PDF) to upload to a service (in this case VistaPrint) the PDF file never fits the template corectly. I have used dimensions prescribed by VistaPrint to no avail. I have tweaked and tweked setting but it seems impossible to make the image fit in the template correctly. Can anyone help resolve this issue? Link to comment Share on other sites More sharing options...
Mark Ingram Posted December 10, 2018 Share Posted December 10, 2018 Hi @Swiggsy77, is this specific to the latest beta? Link to comment Share on other sites More sharing options...
Swiggsy77 Posted December 10, 2018 Author Share Posted December 10, 2018 Hi Mark, I am using the latest beta. I am trying to create a piece of work to fit the VistaPrint requirements s follows: Vinyl Banner - 122 x 183 cm - Indoor Document Trim Size 182.9 x 121.9 cm 5400 x 3600 pixels Full Bleed Size 183.6 x 122.4 cm 5421 x 3615 pixels Finished artwork extend to fill the full bleed area to avoid white edges around. Link to comment Share on other sites More sharing options...
Ken Cope Posted December 10, 2018 Share Posted December 10, 2018 I've had no problems with VistaPrint using the current beta, but I don't export as PDF, only as jpg or png using the exact pixel dimensions for full bleed. Windows 11 Pro 64bit ¤ AMD Threadripper 3990x ¤ Nvidia RTX 3090 ¤ 256GB DDR4 Ram ¤ ROG Zenith II Extreme Alpha Link to comment Share on other sites More sharing options...
Staff Sean P Posted December 11, 2018 Staff Share Posted December 11, 2018 Hi Swiggsy77, Would you be able to attach the AFDesign file you're using, your PDF export settings, and also a copy of the PDF you're trying to upload to vista print please? If the work is confidential, you can upload to our internal Dropbox account using the link below: https://www.dropbox.com/request/MpBQ7usSVfBs56RvAZ0k Thanks! Link to comment Share on other sites More sharing options...
Coffee Posted December 11, 2018 Share Posted December 11, 2018 13 hours ago, Swiggsy77 said: When I export a file (converted to PDF) to upload to a service (in this case VistaPrint) the PDF file never fits the template corectly. I have used dimensions prescribed by VistaPrint to no avail. I have tweaked and tweked setting but it seems impossible to make the image fit in the template correctly. Can anyone help resolve this issue? A solution might be to ask them for a template. I'm saying this because I have designed business cards and the size they specify (bleed, safe area) wasn't the same as their provided template. Here, I was able to find their template. You can open them in AD. I did an example using their Psd template that I opened in AD then exported as Flattened Pdf. SrPx 1 Link to comment Share on other sites More sharing options...
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