LiamB Posted December 6, 2018 Share Posted December 6, 2018 Hi, Has anyone at Support ever encountered fairly large reductions in image quality when importing .psb images into Affinity? One of our users has sent me a side by side comparison of the original image and the import into Affinity and the difference is quite stark. I'm unable to post the files publicly (data security etc) but can upload them to support if someone would kindly take a look? Thanks for your help, LiamB Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 6, 2018 Staff Share Posted December 6, 2018 Hi @LiamB, Can you please upload them here: https://www.dropbox.com/request/S5MY1KRqNH2lcsLXtK9v . Only staff can access the files and will be deleted after we look into the issue. Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
LiamB Posted December 6, 2018 Author Share Posted December 6, 2018 Hi Gabe, I've uploaded the comparison files to you now, let me know if you want the originals too. Thank you for your help, Liam Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted December 7, 2018 Staff Share Posted December 7, 2018 That looks like a colour profile issue more than anything. Any chance you can upload the PSB file in question? Also, what format do you export it as? Quote Link to comment Share on other sites More sharing options...
LiamB Posted December 7, 2018 Author Share Posted December 7, 2018 They are exporting to .jpg. I'm currently uploading the original .psb to dropbox for you. Thanks, Liam Quote Link to comment Share on other sites More sharing options...
LiamB Posted January 11, 2019 Author Share Posted January 11, 2019 Hi Gabriel, did you receive these files and manage to take a look? Thanks, Liam Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted January 11, 2019 Staff Share Posted January 11, 2019 My apologise Liam. I forgot to update you. I have logged it with our developers as a bug. It does not seem to be the Colour Profile causing the issue. Quote Link to comment Share on other sites More sharing options...
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