Jump to content

Export/save photo crashes AD and AP

Recommended Posts

After reinstalling both AD and AP on my iPad Pro, both apps crashes when trying to export document - share - save image. 

Same if I share as jpg or png.. 

i didnt have this problem before reinstalling the apps.. because of another problem with a font I could not delete. 

I also tried to save the document first, and then reopen it and share, but still crashes.. 

So what to do now? 


Share this post

Link to post
Share on other sites

With the app fully closed open Settings > Designer and switch Allow Photos Access to Never and then back to Read and Write. Now open the app and try the Share option.

iMac 27" 5k macOS 10.13 - MacBook Pro macOS 10.13 - iPad Pro 12.9" 256GB

Affinity Photo Tutorials / Affinity Designer Tutorials / Affinity Photo for iPad

Share this post

Link to post
Share on other sites

Hi 276ccm,
Do the following: open Affinity Designer and select Import from Photos. Affinity Designer should ask for permission to access Apple Photos - select OK and pick one image (this process is just to get the permission dialog), then close it. From now on you should be able to export/share - save as you were doing.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now