Rob D Posted November 29, 2018 Share Posted November 29, 2018 I can find my download and keys page but cannot see the email used at the time on the page, what am I missing Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 30, 2018 Share Posted November 30, 2018 Most Affinity customers using Mac purchased the software via the Mac Store, as the Mac Affinity suite has only been available directly from Serif for a few weeks. If you're one who purchased from the Mac Store you'll need to download from there for your new Mac. Serif would have no record of your transaction. StevenS 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
Staff StevenS Posted November 30, 2018 Staff Share Posted November 30, 2018 Hi @Rob D, Welcome to the Affinity forum. I think @walt.farrell has hit the nail here. Having looked at your account we can see that you claim the free Macro Pack before we began selling the MacOS versions of Affinity ourselves, so I'm very confident that you will have purchased through the Mac App Store. To download a previous order, open the Mac App Store and select 'Purchased' and it will be shown in the list (You will need to be logged into the Mac App Store using the same Apple ID that was used to purchase the app). Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
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