Fabrizio Bucci Posted November 24, 2018 Share Posted November 24, 2018 Dear friends,I'm new to the forum and I just bought Affinity Photo, I state that I'm not an expert in photo editing.I shared my experience with a friend who is more practical than me, he noticed a strange thing, the images opened with Affinity are faded and less brilliant than other similar programs.I send you an example photo.The photo was made with a Canon 7D SLRCan you explain the reason for these differences? Can you explain the reason for these differences? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted November 24, 2018 Share Posted November 24, 2018 Welcome to the Affinity forums! There are several possible reasons, but I think a bit more information is needed. One important question: are you using Windows or MacOS? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
IanSG Posted November 25, 2018 Share Posted November 25, 2018 One possible reason is that most image processing software makes adjustments to the RAW image before displaying it - AP may not be doing this. If you have a look at the Assistant Manager while you're in the Develop Persona you can see what's being changed (if anything). In particular, look to see if a tone curve is being applied. Quote AP, AD & APub user, running Win10 Link to comment Share on other sites More sharing options...
Fabrizio Bucci Posted November 25, 2018 Author Share Posted November 25, 2018 Hello and thanks for the answers, first answer the first question, for the second question I will give an answer after checking. The operating system is Windows 10 64 bit. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted November 25, 2018 Staff Share Posted November 25, 2018 Hi Fabrizio Bucci, Welcome to the forums We can certainly look into this for you, could you possibly upload a copy of your RAW file to the following link? https://www.dropbox.com/request/M783CHA3O7S3vPS5FONE Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Fabrizio Bucci Posted November 27, 2018 Author Share Posted November 27, 2018 Now I sent the photo in the original RAW. No change of tone in the line. Quote Link to comment Share on other sites More sharing options...
Fabrizio Bucci Posted November 28, 2018 Author Share Posted November 28, 2018 I would like to make a clarification, as I wrote, the software that is the DEMO version that installed my friend, I with the version purchased I have no problems with viewing.Last night we did another test, we opened in RAW file with Affinity Photo and converted to PS file, then opened in PS and even there the image was faded and missing the tone data, we could not see the graph in tone in PS CS4. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted November 28, 2018 Staff Share Posted November 28, 2018 Thanks for your file. I've opened this in both Windows Photo Viewer and Affinity Photo and the image appears visually similar - This may be different on your machine for a few reasons, firstly please open Edit>Preferences>Colour and check your settings against mine - Secondly, you'll need to check your develop settings. Open any image in Affinity, then go to View>Assistant Manager> Develop Assistant and check your settings here against mine - Does setting your colour settings to match mine here solve your issue? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Fabrizio Bucci Posted November 28, 2018 Author Share Posted November 28, 2018 Perfect, we solved by following your guide. Now the RAW image is displayed correctly. Thank you very much. Dan C 1 Quote Link to comment Share on other sites More sharing options...
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