No request sent out by Designer to access camera roll

[Annenigma]

Hi, I have searched through various topics but don't find anything that deals with this: I have an iPad pro running Affinity Designer with absolutely no trouble at all. Flawless function. EXCEPT when I want to access my camera roll. There is nothing there. 

I looked in iPad settings and AD has not requested permission to access photos... I've reinstalled app and everything. No change. Still no way to get the app to see my pics.

Please help? Thanks a million

[toltec]

Hi @Annenigma

What does happen?

Sorry if you have already done the following ---

If I press the + on the Home screen to open a file, then tap Import from Photos,

I get this

If you see nothing, go to the iPad home screen and check the Settings app

and scroll down on the left until you find Designer

Is Photos set to Read and Write ?

 

[DWright]

When you click import from Photos in Designer for the first you will get a pop up asking you to allow access

[Annenigma]

Sorry somehow posted twice

[Annenigma]

Hi there thanks for the replies.

@toltec, I have done as you mentioned. I only have Siri available in the settings for designer...no photos option to set permissions :,(

@DWright , this is exactly the thing I’m looking for but doesn’t show up!? I uninstalled, reinstalled etc but AD never gives me this pop-up thingy...

 

Version I am runnng is 1.6.4.45 and I am using an iPad Pro iOS 12.1 if that info is of any use.

Thanks!

[Annenigma]

Designer has not requested access and has never asked for access either.

[DWright]

If you uninstall and reinstall Designer and then click import from Photo you will get the allow access message.

[Annenigma]

13 minutes ago, DWright said:

If you uninstall and reinstall Designer and then click import from Photo you will get the allow access message.

I did this already, but still nothing.

thanks.

[DWright]

Is it possible to take a screen recording of this as when I reinstalled Designer on my iPad running iOS 12.1 I was asked to allow access to Photos

[Paul Mudditt]

If you have tried resetting your iPad by pressing and holding both the home key and power button until you see the Apple logo, and that didn’t work,  then my next suggestion would be to reset your settings. You will lose Wi-fi passwords and wallpaper changes so make sure you know what they are but you won’t lose any data. When you go into Affinity you should now be asked if you want to grant it permission to access your photos.

[Annenigma]

@Paul Mudditt thank you so much!! Doing the full settings reset worked. (Happy dance)