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Posted

Hi.

I am trying to install Designer and it will not install it pops up and says Affinity installer has stopped working.

It is on the C drive and I tried as admin as well but not working. will not install.

I have Affinity Photo installed and many other photo editing programs i use all installed and working.

I am on win 7. 64 bit.

Any clue on how to get this installed and working?

Thanks

 

 

  • Staff
Posted

Hi EddieM,

Can you just check this location:

%TEMP%/AffinitySetup/ 

To get to that location, call up the Run Box by holding down the Windows key and tapping the letter R.  Then just copy and paste the above path into the Run Box and click ok which will open a folder.  

Once inside this folder you will want to look for the folder with the latest Created/Modified Date and open that folder and you should see two log files:  Set.log and SetupUI.log if you could upload both of them to this Dropbox link and I'll take a look at whats happening.

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