nswspider Posted November 14, 2018 Posted November 14, 2018 Hi, i got this problem few times. After about 20 mnutes of simply work in AP (max 10 layers with masks and adjusments) Intel i7-8750h 6 cores, anyone had this problem or maybe someone know how to solve it? please check photo. here is only 1 backround layer, i had freeze during zoom, after check - processor 100%, its affinity reason or hardware? i bought this laptop 1 week ago Quote
Staff Callum Posted November 14, 2018 Staff Posted November 14, 2018 Hi Nswspider, Welcome to the forums I can see that you have more than one document open. Do you get the same behaviour when you only have one open? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
nswspider Posted November 14, 2018 Author Posted November 14, 2018 I dont noticed this situation i 1 document but mostly i open more than 1 document I hope that you dont try tell me that Affinity Photo is software only for 1 document? i have strong processor, in photosop i can open much more documents and layers and never noticed that problem i noticed the same topic with 100% processor on forum, also with i7 processor Quote
Staff Callum Posted November 14, 2018 Staff Posted November 14, 2018 I'm simply trying to single out what the issue might be please could you let me know what your performance is like with just one document open? Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
nswspider Posted November 14, 2018 Author Posted November 14, 2018 ok i will do it after work, in 6 hours, thanks Quote
nswspider Posted November 14, 2018 Author Posted November 14, 2018 yes, problem is also in single document but not each time, its apears random i found on this forum a lot of the same problems, is in software side, not users, single document, more ram doesnt matter here. i bought software and cant use it as i want. if i will buy ferrari and will drive 40km/h it will be fun with ride? no. the same is with affinity on my prvious laptop with 8gh ram and i3 processor was ok with ram usage. AP and AD worked slower but cpu monitor was ok. no on i7 and 32 ram is not good i wrote in all this topic that people asked about patch to software, are you working on it and you know when it ill appear? best regards Quote
Pšenda Posted November 15, 2018 Posted November 15, 2018 The problem is "marching ants," consuming a lot of processor power. Try Ctrl+H, or Esc. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
rudyumans Posted November 15, 2018 Posted November 15, 2018 what version do you use? I had problems with the selection tool and other tools in version 1.6.5.135, which might have been because of the same problems you encounter. (Not sure) I went back to version 1.6.5.123 and all problems disappeared. My CPU never uses more than 3-4% or so on AP (10-15% total with an I7 processor), no matter how complex the image or how big the colony of marching ants for a selection and not even when I have 5 -10 files open in AP Don't know if one is related to the other, but I am wondering though why you use such a huge amount of memory. Even with several other programs open, I rarely use half of what your computer consumed, and I have all kinds of programs running in the background. (some voluntarily, some not) Do you have a utility to clean up your computer, like from system mechanics, or Norton? I think I would close all the programs you can and see if the problem persists (process of elimination) Quote
nswspider Posted November 15, 2018 Author Posted November 15, 2018 thanks for answer, i using 1.6.5.123 since yesterday all is ok, i do not nothing, its very strange! Quote
nswspider Posted November 16, 2018 Author Posted November 16, 2018 still the same, 100% cpu usage, how to fix it? in photosop dont have this problems, dont used selection tools when it appear, no march ants only in Affinity i have this problem!!!! Quote
nswspider Posted November 17, 2018 Author Posted November 17, 2018 that should be - this is from photoshop. max 10% of CPU and as you see PS are not in list proceses which eat CPU (i worked today in PS 3h constant, max 10% CPU) Please help me with this, i cant use AP longer than 30min-1h. I wrote about my fromblem on few groups but noone cant help, Everybody wrote that i need contact in this forum but problem is that in formum noone can or noone want help me like i said i noticed on this forum that im not alone with this problem Quote
Staff Callum Posted November 21, 2018 Staff Posted November 21, 2018 Hi Nswspider, Sorry for the delayed response, Please could you try our latest beta build found below to see if this gives you better performance? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
nswspider Posted November 21, 2018 Author Posted November 21, 2018 sure, i will test it, is there any update for cpu usage? Quote
Staff Callum Posted November 21, 2018 Staff Posted November 21, 2018 41 minutes ago, nswspider said: sure, i will test it, is there any update for cpu usage? We have made a few fixes like this please let me know how it goes nswspider 1 Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
nswspider Posted November 21, 2018 Author Posted November 21, 2018 for now is ok but is to early to say something. i posted bug in this topic, gradient tool is suks Quote
Staff Callum Posted November 22, 2018 Staff Posted November 22, 2018 On 11/21/2018 at 11:17 AM, nswspider said: for now is ok but is to early to say something. i posted bug in this topic, gradient tool is suks Have you had any crashes since making this post? Quote Please tag me using @ in your reply so I can be sure to respond ASAP.
nswspider Posted November 23, 2018 Author Posted November 23, 2018 Not yet but in week i working 13h and when i had some free time i used designer mostly. Tomorrow i will test AP, thanks for reply Quote
Mark Ingram Posted November 23, 2018 Posted November 23, 2018 On 11/21/2018 at 11:17 AM, nswspider said: for now is ok but is to early to say something. i posted bug in this topic, gradient tool is suks If you download the new 188 beta, it will have fixed the tool drawing. Quote
nswspider Posted November 28, 2018 Author Posted November 28, 2018 looks that problem is solved in this beta, thanks when will be full new version of AP available? Quote
nswspider Posted December 3, 2018 Author Posted December 3, 2018 100% CPU ussage solved on beta. i dont get this problem nice 1 week but i have another problem. noone can onep files saved in this beta 1.7 version another thing is that photosop cant see clipping masks, adjustments saved in 1,7beta AP EDIT: i made the same file in Designer 1,6,5. exported as psd. Photoshop see only flat layers. no adjustment, clipping mask to edit Quote
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