windows alert then install fails

[stevejharris]

All previous versions have installed and worked fine.

I just downloaded affinity-publisher-beta-1.7.0.162

I click on the file, unusually I get an 'unknown publisher' alert which advises me to 'not install'

I override this and install.

set the folder path as suggested

then a message at the end 'install failed'

if I then click on my old menu bar icon to run the prog, I get the message 'program not found' and I delete the icon/shortcut.

I'm running Windows 10.

[Chris_K]

HI stevejharris

In explorer if you go to %temp%/AffinitySetup and in the folders inside see if there is a setup.log and a SetupUI.log and attach them at all? These will help us understand why the install is failing

Once you have them can you try restarting your machine and seeing if it will allow you to install? If not you may need to try re-downloading the install as it may have been an incomplete download

cheers

[stevejharris]

sure. there were 4 folders, all attached. good luck.

AffinitySetup.zip

[stevejharris]

FYI - I have installed the latest version affinity-publisher-beta-1.7.0.174 and it's all working.