Sobremesa Posted November 3, 2018 Share Posted November 3, 2018 I placed my order for Design and changed the item in the cart to reflect Mac OS; however, after receiving the email with Product and Product Key, I realized it was for Windows. How do I change this to the proper OS? Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted November 4, 2018 Staff Share Posted November 4, 2018 Welcome to the Affinity forum, Sobremesa. It is not possible to change an order once it has been placed. The best advice, would be to contact affinityreturns@serif.com to get a refund. You can complete the purchase again for the correct OS. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
Sobremesa Posted November 4, 2018 Author Share Posted November 4, 2018 1 hour ago, StevenS said: Welcome to the Affinity forum, Sobremesa. It is not possible to change an order once it has been placed. The best advice, would be to contact affinityreturns@serif.com to get a refund. You can complete the purchase again for the correct OS. Thank you, StevenS. I appreciate the response, and will do that right now. Enjoy the rest of your weekend! Quote Link to comment Share on other sites More sharing options...
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