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Refund / Replacement Question


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I am sorry to ask as i already sent an email to customer service.

But as the workbook sale is about to end soon i wanted to ask if i get a refund or a replacement if i accidentally ordered the wrong book.

I did order the designer workbook instead of the photo workbook.

Should i place a new order for the photo workbook or will i be offered an exchange instead of a refund if i send back the designer workbook?

 

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  • Staff

Hi jnkstry,

I can only advise that you contact our Returns team directly for advice on this one. They can be contacted through the email address below;

affinityreturns@serif.com

Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.

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