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namguni

PDF EXPORT ERROR. endless calculating..

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in Affinity Designer, PDF EXPORT is not working!

blank document, vector document.. etc.. All documents and All setting can not export as pdf.

estimated file size : calculating... Message is not end.

How can i solve?

 

calculating.jpg

1.afdesign

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Which Operating System are you on?

Which version of Affinity Designer  are you using?

Have you rebooted the system?

I can export that file as PDF: 1.pdf


iMac 27" Late 2015 Fully Loaded, iMac 27" Mid 2011 both running High Sierra 10.13.6 - Affinity Designer/Photo, Publisher Beta 1.7.0.140, Illustrator CC, Inkscape, Blender, Sketchup, Pepakura Designer, MTC, Pixelmator & Pixelmator Pro + more... XP-Pen Artist-12, - iPad2 iOS 9.35 B|  Instagram & Flickr - Affinity Designer (ADe) Tutorials - Affinity Photo (APh) Tutorials - Public Domain Images

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Hi namguni :)

Could you please provide a screenshot of your export options under 'More...'?

I too am able to export the PDF using the PDF (for export) preset.

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22 hours ago, firstdefence said:

Which Operating System are you on?

Which version of Affinity Designer  are you using?

Have you rebooted the system?

I can export that file as PDF: 1.pdf

Windows 10

Affinity Designer Version 1.6.5.135

I rebooted. It is not working. 

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21 hours ago, Dan C said:

Hi namguni :)

Could you please provide a screenshot of your export options under 'More...'?

I too am able to export the PDF using the PDF (for export) preset.

"PDF(for print)" is also "calculating..." is not end.

After "EXPORT" , alert "the file could not be created".

can't solve it?

calculating-01.png

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You can try resetting the User Defaults...

Launch the app with (ctrl) held down until the Clear User Data window appears Leave only Clear User Defaults checked then press Clear

 

571901111_ClearUserData.png.1c82d347f77832cbeb116cbc0a8e7ad6.png


iMac 27" Late 2015 Fully Loaded, iMac 27" Mid 2011 both running High Sierra 10.13.6 - Affinity Designer/Photo, Publisher Beta 1.7.0.140, Illustrator CC, Inkscape, Blender, Sketchup, Pepakura Designer, MTC, Pixelmator & Pixelmator Pro + more... XP-Pen Artist-12, - iPad2 iOS 9.35 B|  Instagram & Flickr - Affinity Designer (ADe) Tutorials - Affinity Photo (APh) Tutorials - Public Domain Images

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Hi,

I got similar issue. I can export to any format, just not pdf.

I have 2 installs and on one laptop it’s ok, but not on the 2nd one. Both running Windows 10.

I tried reset on startup etc buy no luck.

Is there are a fix for the issue?

Thanks

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Hi martin22,

Welcome to the forums :)

Could you please provide a copy of your .afdesign file here, so I can test this on my end? What PDF export settings are you using?

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Hello all, I´ve got the same problem with the same features, already shown in the pictures from the others and the alarm, too. ("File could not be created..") PDF-export doesn´t running on my PC. Other files are no problem.  My version is the same as Namguni´s and I´m using it with Win 10. 

I´ve done a reset/deleting of the User Data and the File Export Presets, but the problem stays.........  

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Thanks for that Martin, I've attached some .reg files which will create a log when you try and export to PDF. Please close Affinity, then follow the instructions below -

1. Create a folder called 'temp' on the root of your C:\ drive so you have C:\Temp\
2. Run 'PDFLibLogging.reg' - this will insert a registry entry that enables logging for PDFLib
3. Run Affinity and export to PDF
4. Go to C:\Temp\ and view the PDFlib.txt file to see the log. (Please upload this log file to your reply)
5. Run 'PDFLibLoggingRemove.reg' to remove the logging as this can cause slowdown and crashes if the C:\Temp file is removed.

_______________________________________________________________________________________________________________________________

Hi seastar708,

Welcome to the forums :)

Can you please follow the above instructions and provide a copy of the log file that is created?

PDFLibLoggingRemove.reg

PDFLibLogging.reg

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At first: Thanks to all, they want to help me. In the next time I must work outwards and when I´m at home again, than I will try. Sorry for my bad English, but I´m German. Best regards to all.

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Thanks for that martin22 :)

The log shows a conflict with the font Dummies.ttf, this has been reported before at the below thread -

 

Please close Affinity, delete the aforementioned font in C:\Windows\Fonts and then try to re-export the file. If it fails again, please re-enable the pdflib log, as there may be multiple fonts causing the conflicts.

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